Discontinuation of ASTRO w.e.f 1 Sept 2017

Please be informed that with effect from 1 September 2017, Online Bill Payment will discontinue any payments (including scheduled payments if any) to ASTRO. Thus, your existing payee and scheduled payment will not be valid from this date onwards. Please remove the payee list by taking the following steps / by following the steps below:

Step 1: To remove scheduled payment:

1. Log in to Online Banking
2. Click Payments / Transfers History
3. Click Delete at ASTRO scheduled transaction
4. Confirm delete scheduled payment

Step 2: To remove existing registered payee:

5. Click Payments and Transfers
6. Click 3rd Party Funds Transfer / Bills Payment
7. Click Add a new bill payment payee
8. Find ASTRO
9. Click remove
10. Confirm deleted existing registered payee

You are advised to use your JomPAY service as the new mode of payment for your ASTRO bills. Please refer to you ASTRO bills for JomPAY information.

Back to Top

Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

Proceed