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Account Opening FAQ

  • It’s easy! Go to your StandardChartered Mobile app and click on it. After you sign in, on the menu to the left there should be a SmartStocks option, click it to start your account creation.

  • No, sign up to SmartStocks and all accounts opened for you are completely free! For account fees please refer to our Fees and Charges Booklet.

  • A W8-BEN form is a requirement from the US to make sure you’re not a US Person, just proceed and check that your details are correct in the form to proceed. This form is compulsory if you’ve selected the US Market. This form is only valid for 3 years and we’ll remind you to renew it close to the date.
    *W-8BEN form is an Internal Revenue Service (IRS) form that certifies the Foreign Status of Beneficial Owner for United States Tax Withholding and Reporting. Submission of this form is compulsory if you intend to invest in US securities.
    *W-8BEN form is valid for 3 years starting from the date of declaration to the last day of the third succeeding calendar year. E.g. W-8BEN form submitted on 31st Oct 2019, remains valid through 31st Dec 2021.
    If there is a change in circumstances that marks any information on the form incorrect, you must re-submit a new form to certify your tax status. This should not be construed as tax advice and we recommend you to consult a professional tax adviser for tax-related questions.

  • We will notify you with an email once your account has successfully been opened, if it has failed we will notify you with an an email.

  • Only one SmartStocks account can be opened per person.

  • We will open an account for you in the market’s currency and once you fund it with said currency, you can start trading in that market.

  • You can access SmartStocks in both SCMobile and iBanking. For your first user, please go to iBanking to accept our terms and conditions.