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Account Opening FAQ

  • For basic information like email address, you can change it in the menu on the left in the Standard Chartered Mobile App. For other information like address, please contact your closest branch.

  • No, sign up to SmartStocks is completely free! Access to global markets is free!

  • A W8-BEN form is a requirement from the US to make sure you’re not a US Person, just proceed and check that your details are correct in the form to proceed. This form is compulsory if you’ve selected the US Market. This form is only valid for 3 years and we’ll remind you to renew it close to the date.
    *W-8BEN form is an Internal Revenue Service (IRS) form that certifies the Foreign Status of Beneficial Owner for United States Tax Withholding and Reporting. Submission of this form is compulsory if you intend to invest in US securities.
    *W-8BEN form is valid for 3 years starting from the date of declaration to the last day of the third succeeding calendar year. E.g. W-8BEN form submitted on 31st Oct 2019, remains valid through 31st Dec 2021.
    If there is a change in circumstances that marks any information on the form incorrect, you must re-submit a new form to certify your tax status. This should not be construed as tax advice and we recommend you to consult a professional tax adviser for tax-related questions.

  • We will notify you with an email once your account has successfully been opened.

  • We will notify you with an email if there are issues with your account opening.

  • Only one SmartStocks account can be opened per person.

  • You can enter all of our foreign market selections in our Account Opening journey!

  • We will open an account for you in the market’s currency and once you fund it with said currency, you can start trading in that market.

  • Nope, no extra fees and made as easy as possible for you.