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Standard Chartered Telephone Survey

At Standard Chartered, we believe you should always get our very best.

Thank you for your continuous support to Standard Chartered and we value the opportunity to serve your financial needs.


We are committed to improving the satisfaction of our customers and your valuable feedback will be a vital element for our service enhancement.


We conduct our customer service survey throughout the year and you may be contacted by our survey representative Pulse BPO Sdn. Bhd. or Acorn Marketing & Research Consultants Sdn Bhd or Ipsos Sdn. Bhd. or The Nielsen Company (Malaysia) Sdn. Bhd. over the phone.


This survey is based on random selection. If you do receive a call from Pulse BPO Sdn. Bhd. or Acorn Marketing & Research Consultants Sdn Bhd or Ipsos Sdn. Bhd. or The Nielsen Company (Malaysia) Sdn. Bhd., please give them your kind co-operation as your answers will help us greatly in uplifting our service levels.


Thank you for your support in this Telephone Survey.

Security & Confidentiality

All responses will be kept strictly confidential and will be used for feedback purposes only.


For further enquiries, please call 1300 888 888.