Important Information
Important Information
Termination of SME UnionPay ATM Card Services
SME UnionPay ATM Card (“ATM Card”) (Card number starting with 6229 4850 or 6229 4851) services will be terminated for Small and Medium Enterprises (“SME”) clients in Hong Kong in phases by August 2024 with the actual termination effective date (Effective Date) communicated to ATM card owners via email or direct mail. Please cut the ATM card(s) issued to your company in half and dispose the card(s) properly after the Effective Date. Any changes on the migration schedule will be posted on SME Banking’s website at sc.com/hk/business. Please visit “Important Information” for details.
As a result of the termination of the ATM Card, the 360° Business Rewards Programme (“Programme”) will be terminated in due course with point accumulation to be ceased on 30 November 2024. Please redeem your available points as soon as possible, in any event not later than 31 December 2024 by calling our hotline (852) 2886 6988. This hotline is applicable for all SME clients. Once the Programme is terminated, you will no longer be able to redeem your points. The final termination date of the Programme will be announced on the SME Banking’s website under the “Important Notice” section in due course.
In the meantime, Standard Chartered ATM Card Terms and Conditions (Hong Kong) shall continue to apply until the ATM Card is terminated, and the Terms and Conditions for 360° Business Rewards shall continue to apply until the Programme is terminated. A copy of the latest version of the relevant terms and conditions can be downloaded at sc.com/hk/business/terms-and-conditions/.
As alternatives, for SME clients, you may use below channels for ATM operations:
| ATM card operations | Alternatives |
| Balance Enquiry | Straight2Bank, Phone banking |
| Fund transfer | Straight2Bank, Phone banking (own account transfer only) |
| Cash withdrawal | Straight2Bank’s FPS payment, Selected branch counters (refer to note below) |
Note:
| Branch | Address |
| Central Corporate Express Centre | 3/F., Standard Chartered Bank Bldg., 4-4A Des Voeux Rd Central, Hong Kong |
| Kwun Tong Corporate Express Centre | 15/F., Standard Chartered Tower, Millennium City, 388 Kwun Tong Road, Kwun Tong, Kowloon |
| Sheung Wan Retail Transaction Banking Centre | Unit 2706, 27/F., Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong |
| Tsim Sha Tsui Retail Transaction Banking Centre | Room 703, Grand Centre, 8 Humphrey’s Avenue, Tsim Sha Tsui, Kowloon |
| Chung On Street Branch | Shops 6 & 8, G/F, Chau Hop Shing Building, 2-8 Chung On Street, Tsuen Wan, New Territories |
| Cheung Sha Wan Branch | Shop 101A, 1/F, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Cheung Sha Wan, Kowloon |
| Tin Shui Wai Branch | Shop L105, 1/F, Tin Yiu Plaza, Tin Yiu Estate, Tin Shui Wai, New Territories |
| Tsuen Wan Branch | Shop C, G/F & 1/F, Jade Plaza, 298 Sha Tsui Road, Tsuen Wan, New Territories |
| Mei Foo Branch | Shops 106 – 109, 1/F, Mei Foo Plaza, Mei Foo Sun Chuen Stage 4, Kowloon |
| Metroplaza | Shop 473B, Level 4, Metroplaza, 223 Hing Fong Road, Kwai Fong, New Territories |
| Maritime Square | Shop 308E, 3/F, Maritime Square, Tsing Yi, New Territories |
| Olympian City | Shop No. 135 & 136, 1/F, Olympian City Two, Kowloon West, Kowloon |
| Tai Po | Shops 1 & 2, G/F & 1/F, 21-25 Kwong Fuk Road, Tai Po Market, New Territories |
| Eightland Garden | Shop 21, G/F, Eightland Gardens, Tai Po, New Territories |
| Tseung Kwan O Branch | Shop No. E037-E040, G/F, East Wing of TKO Gateway, Hau Tak Estate, Tseung Kwan O, New Territories |
| Shatin Plaza Branch | Shop 8 – 16A, Level 1, Shatin Plaza, 21-27 Shatin Centre Street, Shatin, New Territories |
| Fo Tan Branch | Shop B3, 1/F, Shatin Galleria, 18-24 Shan Mei Street, Fo Tan, Shatin, New Territories |
| Ma On Shan Branch | Shops 231 – 234 & 246, 2/F, Ma On Shan Plaza, Ma On Shan, New Territories |
| Lok Fu Shopping Centre Branch | Shop G201, G/F, Lok Fu Place II, 198 Junction Road, Lok Fu, Kowloon |
| San Po Kong Branch | Shop A, G/F, Perfect Industrial Building, 31 Tai Yau Street, San Po Kong, Kowloon |
| Sai Kung Branch | G/F, 1, 3 & 5 Wan King Path, Sai Kung, New Territories |
| Kowloon City Branch | Shop 2A, G/F, Genius Court , 18 Fuk Lo Tsun Road, Kowloon City, Kowloon |
| Tuen Mun Branch | Shop 21- 22, Level 2, Trend Plaza South Wing, 2 Tuen Hop Street, Tuen Mun, New Territories |
If you haven’t applied for Straight2Bank service, please follow instructions below for application:
Upon the receipt of relevant form(s), we will process your application in 4 working days.
Should you have any inquiries regarding the above notification or SME Banking service nature, please call our Service Hotline for BB clients at (852)2886-6988 or for ME clients at (852)3146-7499 or get in touch with your Relationship Manager.
If there is any inconsistency or conflict between the English and Chinese versions, the English version shall apply and prevail.
Standard Chartered Bank (Hong Kong) Limited
June 2024