The following Standard Chartered Group companies act as the data user (sometimes known as controller in other jurisdictions) responsible for processing your personal data in Hong Kong:
Standard Chartered Bank (Hong Kong) Limited
The person to whom requests for access to or correction of data held by us, or for information regarding our data policies and practices and kinds of data held by us are to be addressed is as follows:
The Data Protection Officer
Standard Chartered Bank (Hong Kong) Limited
GPO Box 21
Hong Kong
In accordance with the terms of the Ordinance, we may charge a reasonable fee for the processing of any data access request. If you have any questions about this privacy notice or would like to exercise any of your personal data protection rights, please do not hesitate to contact either your relationship manager or our designated hotline +852 2886 6023.
Got a complaint?
If you have any concerns or complaints about how we’re using your personal data, please talk to us. You can contact the branch or your relationship manager or get in touch with our Data Protection Officer. You can also contact the Office of the Privacy Commissioner for Personal Data (PCPD) at https://www.pcpd.org.hk.
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In this document, unless inconsistent with the context or otherwise specified, the following words shall have the following meanings: –
account(s) means, for each facility, service or product which we may from time to time make available to the data subjects, the account that is, opened and/or maintained in respect of it from time to time.
accountholder(s) means holder(s) of an account, which includes joint accountholder(s) in case there is more than one holder for an account.
data subject(s) has the meaning given to it in the Ordinance and includes applicants or accountholders for Facilities, Products and Services, customers, security
providers, guarantors, referees, corporate officers and managers, (e.g. authorized signatories, contact persons, company secretary, directors, shareholders, beneficial owners of a corporate), beneficiaries, suppliers, agents, contractors, service providers and other contractual counterparties and any third party transacting with or through us.
disclose, disclosing or disclosure, in relation to personal data, includes disclose or disclosing information inferred from the data.
Hong Kong means the Hong Kong Special Administrative Region.
in any capacity means whether as a borrower, mortgagor or guarantor and whether in the data subject’s sole name or joint names with others.
mortgage count means the number of mortgage loans held by the data subject (in any capacity) with credit providers in Hong Kong from time to time.
Other Terms and Conditions
There may be specific terms and conditions in our banking and product agreements that govern the collection, use and disclosure of your personal data. Such other terms and conditions must be read in conjunction with this privacy notice.
In the case of discrepancies between the English and Chinese versions of this privacy notice, the English version shall apply and prevail.