Standard Chartered Bank and Uber launch first-of-its-kind
multi-market partnership

Unique partnership offers Bank cardholders in six markets cashback for global Uber rides

KUALA LUMPUR, 10 October 2016 – Standard Chartered Bank (“the Bank”) and Uber recently announced a partnership that offers all Standard Chartered credit cardholders in six markets (Singapore, Indonesia1, Malaysia, Vietnam, India and the United Arab Emirates1) across two continents up to 25 per cent cashback for all global Uber rides2. This is the first multi-market partnership for both Standard Chartered Bank and Uber, the world’s most popular transport app3.

Cardholders in Malaysia will receive 20 per cent cashback on all Uber rides globally, subject to a cashback cap of RM60 and a minimum of RM750 in eligible retail spends per calendar month. Cardholders who are first-time Uber users will enjoy RM10 off every ride for the first 3 rides.

Collaborating with Uber is part of Standard Chartered’s digital agenda to deliver simple and convenient banking through digital channels for increasingly tech-savvy clients. Ride hailing service providers such as Uber are fast becoming a mainstream feature of transportation globally, and continue to gain popularity. This collaboration between Standard Chartered and Uber capitalises on key areas of synergies, namely an extensive geographical network, highly-mobile client base and the desire to provide innovative offerings to clients.

Sebastian Arcuri, Regional Head, Retail Banking, ASEAN and South Asia, Standard Chartered Bank said:

“There has been a dramatic shift towards digital and cashless payments across the region and we are seeing success in the seamless integration of the Bank’s services in our clients’ everyday life. As a global bank with a focus on Asia, Africa and the Middle East, we are pleased to partner Uber, a transport network operating in more than 425 cities, to engage our clients for both their local and overseas transport needs.”

Commenting on the partnership, Chan Park, Uber’s Regional General Manager for Southeast Asia, said:

“We are thrilled to partner with Standard Chartered Bank, one of the region’s long-standing and illustrious banks. Together, we will bring to life our shared passion for delighting customers and bring even more value to riders. We also look forward to welcoming cardholders as first-time Uber riders to join over 50 million riders globally to experience the ridesharing revolution.”

Aaron Loo, Country Head, Retail Banking, Malaysia, Standard Chartered Bank said:

“This partnership with Uber is one of many cross-border benefits for our cardholders, to cater to their highly mobile and global lifestyles. We strive to make banking easy and convenient by being ‘digital by design’: in July, we became the first bank in Malaysia to offer video banking to both personal and priority clients and in February, we introduced the Retail Workbench that allows our service and sales teams to engage and transact with our clients outside the branch network. Our digital by design approach follows 141 years of innovation that we have brought to Malaysia.”

For more details and terms & conditions of the offer in Malaysia, please visit

  1. The date of availability for cardholders in Indonesia and the UAE will be announced in the near future.
  2. For more details on the cashback terms and conditions, cap and monthly spend requirement, please visit
  3. Source: “Uber is now the most popular taxi app in 108 countries, data show” by Olivia Zaleski and Andre Tartar for Bloomberg, 23 August 2016. (

Executive Bios

Aaron Loo Country Head, Retail Banking, Malaysia View profile

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