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No	SR Name	Description
1	Closure of CashOne Account	Redeem and close my CashOne account now
2	Personal Loan/Financing – Surplus Refund	Refund my overpaid funds from my loan/financing facility
3	Personal Loan/Financing – Release Letter Request	Send me release letter for my fully paid off loan/financing facility
4	Mortgage – Redeem of Loan/Financing Facility	Repay and close my housing loan/facility
5	Mortgage – Principal Reduction	Reduce my principal amount for my housing loan/facility
6	Mortgage – Interest/Profit/Rental Rate Reduction	Reduce the interest/profit/rental rate for my housing loan/facility
7	Mortgage – Confirmation Letter for EPF Withdrawal	Request confirmation letter for EPF withdrawal
8	Mortgage – Redemption Statement Request	Send me redemption statement as I want to settle my housing loan/facility
9	Mortgage – Repayment/payment Schedule	Send me repayment schedule for my housing loan/facility
10	Mortgage – Interest Paid Letter	Tell me how much interest I have paid for my housing loan/facility
11	Mortgage – Copy of Original Documents	Send me a Certified True Copy of my housing loan/facility related documents

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