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  2. Account & Deposit

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You can also browse the topics below to find what you are looking for

Step 1: Log in to Online Banking or SC Mobile App
Step 2: Under “Help & Services”, select “Card Management”
Step 3: Under “Card Management”, select “Replace Card”
Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-cm-replace-card.pdf

Click here for the full list of available Digital Services.

Step 1: Log in to Online Banking or SC Mobile App
Step 2: Under “Help & Services”, select “Card Management”
Step 3: Under “Card Management”, select “Debit/ATM Card Activation & PIN Set” (For Instant card, select “Debit/ATM Card PIN Change”)
Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-card-activationand-pinset.pdf
https://av.sc.com/my/content/docs/my-card-pin-cange.pdf

Click here for the full list of available Digital Services.

Step 1: Log in to Online Banking or SC Mobile App
Step 2: Under “Help & Services”, select “Card Management”
Step 3: Under “Card Management”, select “Debit Card Settings”
Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-cm-debit-card-settings.pdf

Click here for the full list of available Digital Services.

1. Chat with us at sc.com/my; or
2. Login to Online Banking or SC Mobile, select ‘Help & Services’ option, followed by ‘Other Banking Services’ and ‘Other Request’.

Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-obs-other-request.pdf

Click here for the full list of available Digital Services.

You can block your card(s) immediately using our online services and request for a replacement.
Step 1: Log in to Online Banking or SC Mobile App
Step 2 : Under “Help & Services”, select “Card Management”
Step 3: Under “Card Management”, select “Report Lost/Stolen Card”
Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-cm-report-lost-stolen-card.pdf

Click here for the full list of available Digital Services.

1. Chat with us at sc.com/my; or
2. Login to Online Banking or SC Mobile, select ‘Help & Services’ option, followed by ‘Other Banking Services’ and ‘Other Request’.

Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-obs-other-request.pdf

Click here for the full list of available Digital Services.

Step 1: Log in to Online Banking or SC Mobile App
Step 2: Under “Help & Services”, select “Card Management”
Step 3: Under “Card Management”, select “Debit/ATM Card PIN Change”
Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-card-pin-cange.pdf

Click here for the full list of available Digital Services.

1. Chat with us at sc.com/my; or
2. Login to Online Banking or SC Mobile, select ‘Help & Services’ option, followed by ‘Other Banking Services’ and ‘Other Request’.

Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-obs-other-request.pdf

Click here for the full list of available Digital Services.

Step 1: Log in to Online Banking or SC Mobile App
Step 2: Under “Help & Services”, select “Card Management”
Step 3: Under “Card Management”, select “Debit Card Settings”
Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-cm-debit-card-settings.pdf

Click here for the full list of available Digital Services.

Transactions made overseas or through overseas-based online merchants are subject to overseas transaction fees.

This includes the bank’s administrative fees, additional fees imposed by other banks and charges imposed by Visa/Mastercard.

To know more, click here.

Foreign currency cash withdrawals at overseas ATMs are subject to additional fees imposed by the other bank and VISA/Master Card International.

Overseas withdrawals are subject to an overseas cash withdrawal fee.
To know more, click here.

Step 1: Log in to Online Banking or SC Mobile App
Step 2: Under “Help & Services”, select “Card Management”
Step 3: Under “Card Management”, select “Debit Card Settings”
Step 4: Select the Debit Card
Step 5: Opt In for “Card Not Present Transactions”

Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-cm-debit-card-settings.pdf

Click here for the full list of available Digital Services.

Step 1: Log in to Online Banking or SC Mobile App
Step 2: Under “Help & Services”, select “Account Management”
Step 3: Under “Account Management”, select “Cheque Book Request”
Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-am-chequebook-request.pdf

Click here for the full list of available Digital Services.

This service only available at our Online Banking
Step 1: Log in to Online Banking
Step 2: Click on “Dashboard”, under “Accounts”, select “Cheque Status”
Step 3: Select the account and provide the cheque number or cheque range
Step 4: Click View Status

For cheques deposited from Mondays to Fridays before 3.30pm, (excluding public holidays), the funds will be reflected in your account on the next business day after 2pm.

1. Chat with us at sc.com/my; or
2. Login to Online Banking or SC Mobile, select ‘Help & Services’ option, followed by ‘Other Banking Services’ and ‘Other Request’.

Refer to step-by-step guidance here for the remaining steps:
https://av.sc.com/my/content/docs/my-obs-other-request.pdf

Please refer to the Pricing Guide here for the relevant fees and charges.

Click here for the full list of available Digital Services.

Branch
You may purchase a Cashier’s Order at any of our branches for a fee.
Present your original NRIC/Passport for application and collection. You need to hold a valid bank account with us.