Disclaimer

This link brings you to a 3rd Party Website, over which Standard Chartered Bank Malaysia Berhad has no control ("3rd Party Website"). Use of the 3rd Party Website will be entirely at your own risk, and subject to the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

Standard Chartered Bank Malaysia Berhad makes no warranties, representations or undertakings about and does not endorse, recommend or approve the contents of the 3rd Party Website.

In addition to the terms stated in Standard Chartered Bank Malaysia Berhad's Important Legal Notices, Standard Chartered Bank Malaysia Berhad shall have no responsibility or liability in connection with the content of or the consequences of accessing the 3rd Party Website, including any virus arising from or system failure associated with the 3rd Party Website.

Proceed to third party website
Help Center
Help Center
  1. Help Centre
  2. Mortgage

How can we help you?

You can also browse the topics below to find what you are looking for

Step 1: Log in to your Online Banking or SC Mobile
Step 2: Select “Help & Services”
Step 3: Select “Loan Management”
Step 4: Select “Mortgage – Interest/Rental Rate Reduction”

Click here for the full list of available Digital Services.

If you do not intend to cash out additional fund from your property, repricing saves more cost than refinancing.

Step 1: Log in to your Online Banking or SC Mobile
Step 2: Select “Help & Services”
Step 3: Select “Loan Management”
Step 4: Select “Mortgage – Principal Reduction”

There is no cost to this request.

Click here for the full list of available Digital Services.

Yes, you may raise your request via Online Banking or SC Mobile.

Step 1: Log in to your Online Banking or SC Mobile
Step 2: Select “Help & Services”
Step 3: Select “Loan Management”
Step 4: Select “Mortgage – Confirmation Letter for EPF Withdrawal”

Click here for the full list of available Digital Services.

Step 1: Log in to your Online Banking or SC Mobile
Step 2: Select “Help & Services”
Step 3: Select “Loan Management”
Step 4: Select “Mortgage – Redemption Statement Request”

There is a fees of RM50 for this request.

You are required to credit the amount stated in your Redemption Statement into the surplus account or your SI account for debiting.

Once you have credited the amount into the selected account, you are required to inform the bank on the availability of the fund.

Client needs to appoint the lawyer for the discharge process after the loan/financing is fully redeemed.

There is only RM50 cost for the Redemption Statement request.

After the loan/financing is fully redeemed and the appointed lawyer contacted the bank to release the document for the discharged. It depends on the appointed lawyer processing.