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Paper Statement Fee of HKD5 per month is effective now

a transparent mobile phone with an e-statement on it, a hand holding it in the wood

Paper Statement Fee of HKD5 per month is effective now

Go Green with hassle free eStatements

Effective from 1 July 2019, Paper Statement Fee will be charged to your account if you choose to receive paper statement onward. Take action now and enjoy the convenience of viewing all your eStatements anytime and anywhere.

Subscribe eStatements now to avoid the HKD5 Paper Statement Fee

Step 1, cartoon desktop with a pop up window, cursor clicking the register button

FIRST THINGS FIRST.

  • Learn More

    Apply or login to Online Banking account

    Note:

    • If you are holding both ATM card AND Credit card, please register Online Banking account with your ATM card information in order to view both your bank account and credit card eStatements.

    • If you are holding Credit card with us only, you are recommended to register Online Banking account with Tele-electronic Identification Number (TIN) in order to enjoy comprehensive services. Click HERE to learn more about TIN.

    • If you forgot your ATM PIN or don’t have ATM card number, please visit our branches to request.

  • Forgot your username/password?
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MAKE SURE YOU HAVE A VALID EMAIL ADDRESS RECORD WITH US!

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YOU ARE ALL SET!

Paper Statement Fee and Waivers

Paper Statement Fee (‘the Fee’) (HKD5 per month per customer) will be directly debited from the relevant account if you receive any of the following paper statement(s) from 1 July 2019. A portion of the Fees collected will be donated to charity.

STATEMENTS THAT ARE APPLICABLE TO PAPER STATEMENT FEE
‧Consolidated Statement
‧Credit Card Statement(s)
(except Standard Chartered SHOP’n GAIN Platinum Credit Card, Standard Chartered SHOP’n GAIN Credit Card, Standard Chartered Corporate VISA Card, Standard Chartered Visa Signature Business Card and designated Mastercard (card number starting with 5488))
‧Current/Savings account Statement(s)
‧Standard Chartered Revolving Cash Card Statement(s)
‧Manhattan Revolving Personal Loan Statement(s)
THE FEE WILL BE WAIVED FOR BELOW CUSTOMERS AUTOMATICALLY
‧Customers aged below 18 or aged 65 or above
‧Customers who hold Click-a-Count
‧Recipients of government disability allowances, allowance for elderlies or Comprehensive Social Security Assistance
Remarks:

1. Paper Statement Fee will not apply to passbook savings account and corporate accounts.
2. Equivalent amount of HKD5 will be charged from other savings/current accounts if there is no HKD savings/current account available.
3. For joint account holder, if the primary account holder belongs to one of the exempted groups, the said account will also be exempted from paying the Paper Statement Fee. Joint account holder may be required to submit a paper form for subscribing eStatements, click here to learn more.

Benefits

Remarks:

# Starting from 1 Jan 2020, the eStatement(s) available in Online Banking / SC Mobile app will be accumulated up to 7 years.

SC MOBILE APP

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