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Reduce the paper consumption and enjoy Paper Statement Fee waiver by switching to eStatement

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Reduce the paper consumption and enjoy Paper Statement Fee waiver by switching to eStatement

Relax and Enjoy the Benefits of a Hassle Free eStatement

Easy retrieval & storage

With Standard Chartered, you enjoy online access to your eStatements for the past 12 months, and can save the statement to your personal computer, negating the need for a paper filing system1

Comprehensive information

Our eStatement arrives in the exact same layout as paper statements, and offers the same comprehensive information as well as the latest news and promotions materials in electronic format.

Automatic e–alert

We will send an email alert2 to your registered email address when your eStatement is available online. Please logon to Online Banking and select “Update Details” to register your email address, or complete a Change of Customer Information Request Form3 and simply return to any branch or mail to the bank.

1 The eStatement service is not available for Standard Chartered SHOP’n GAIN Credit Card and designated MasterCard (card number starting with 5488)

2 An email alert will be sent to your registered email when the eStatement is uploaded to your Standard Chartered Online Banking

3 Can be collected from any branch or downloaded from

How to enjoy eStatement Service

Existing Standard Chartered Online Banking Clients

  • Existing Standard Chartered Online Banking Clients

New to Standard Chartered Online Banking Clients

  • Clients with Standard Chartered Bank Account(s)
  • Clients with ONLY Standard Chartered / MANHATTAN Credit Card(s)
Paper Statement Fee

To protect our environment, Paper Statement fee1(“Fee”) (HK$5 per month) will be introduced if you receive any of the following paper statement(s) from 1 July 2019.

  • Consolidated Statement,
  • Credit Card Statement(s) (except Standard Chartered SHOP’n GAIN Platinum Credit Card, Standard Chartered SHOP’n GAIN Credit Card, Standard Chartered Corporate VISA Card  , Standard Chartered Visa Signature Business Card and designated Mastercard (card number starting with 5488)  )  ,
  • Current/Savings account Statement(s),
  • Standard Chartered Revolving Cash Card Statement(s) AND
  • Manhattan Revolving Personal Loan Statement(s).

The fee will be directly debited from the relevant account after 1 July 2019. A portion of the fees collected will be donated to charity.

The fee2 will be waived for below customers automatically:

  • Customers aged below 18 or ages 65 and above.
  • Customers who hold Click-a-Count.
  • Recipients of government disability allowances, allowance for elderlies or Comprehensive Social Security Assistance.

To avoid the Fee, please register Standard Chartered Online Banking service and eStatement service by 30 June 2019.

To learn more about the Paper Statement Fee, please click here.

  • 1The Fee will not apply to corporate accounts.
  • 2For joint account holder, if the primary account holder belongs to one of the exempted groups, the said account will also be exempted from paying the Paper Statement Fee.