Transaction-related functions

Make an FX transfer

Step 1

Tap "Exchange Currencies".

SC Mobile Make an FX transfer Step 1
Step 2

Select which account to transfer from and to, desired amount, transfer frequency and date, then click continue.

SC Mobile Make an FX transfer Step 2
Step 3

Review your transfer details and swipe to transfer.

SC Mobile Make an FX transfer Step 3
Step 4

Your currencies exchange is done!

SC Mobile Make an FX transfer Step 4

Manage overseas ATM withdrawal

Step 1

Tap "Travel Assistant"

SC Mobile Manage overseas ATM withdrawal Step 1
Step 2

Tap "Overseas ATM Withdrawal Setting".

SC Mobile Manage overseas ATM withdrawal Step 2
Step 3

Turn on Overseas ATM Withdrawal and update your new overseas ATM withdrawal daily limit. Update the limit date to match your travel period and tap "Submit".

SC Mobile Manage overseas ATM withdrawal Step 3
Step 4

Enter your 6-digit PIN and confirm to authorise.

SC Mobile Manage overseas ATM withdrawal Step 4
Step 5

Your overseas ATM withdrawal setting is done!

SC Mobile Manage overseas ATM withdrawal Step 5

View your virtual Debit Card details

Step 1

Tap the 'eye' icon on the top left of the card face.

SC Mobile View your virtual Debit Card details Step 1
Step 2

Enter your 6-digit PIN and confirm to authorise.

SC Mobile View your virtual Debit Card details Step 2
Step 3

You can view your full card number, expiry date and CVV to make online purchase

SC Mobile View your virtual Debit Card details Step 3

Security-related functions

Temporary Block Card / Unblock Card

Step 1

Tap "Temporary Block Card".

SC Mobile Temporary Block Card / Unblock Card Step 1
Step 2

Tap "Confirm"

SC Mobile Temporary Block Card / Unblock Card Step 2
Step 3

Your card display will be translucent and all card transactions will be blocked. You can unblock the card by tapping "Unblock Card".

SC Mobile Temporary Block Card / Unblock Card Step 3
Step 4

Tap "Confirm"

SC Mobile Temporary Block Card / Unblock Card Step 4
Step 5

Your card display will return to normal and card transactions are no longer blocked.

SC Mobile Temporary Block Card / Unblock Card Step 5

Report a lost card or block card

Step 1

Tap "Manage Card" and "Report Lost or Block Card".

SC Mobile Report a lost card or block card Step 1
Step 2

Select your reason to block the card and confirm.

SC Mobile Report a lost card or block card Step 2
Step 3

Your card is now reported lost / blocked and cancelled. You can apply for a new card.

SC Mobile Report a lost card or block card Step 3

Other card management functions

Activate your card and set PIN

Step 1

Tap "Card Activation and PIN Set".

SC Mobile Activate your card and set PIN Step 1
Step 2

Confirm you have received your physical card.

SC Mobile Activate your card and set PIN Step 2
Step 3

Enter your new 6-digit PIN and confirm.

SC Mobile Activate your card and set PIN Step 3
Step 4

Enter your 6-digit PIN and confirm to authorise.

SC Mobile Activate your card and set PIN Step 4
Step 5

Your card is activated and your PIN is set!

SC Mobile Activate your card and set PIN Step 5

Replace your card

Step 1

Tap “Manage Card and "Card Replacement".

SC Mobile Replace your card Step 1
Step 2

Select your reason to replace the card and confirm.

SC Mobile Replace your card Step 2
Step 3

Your card is replaced. You can already see the new virtual card in SC Mobile!

SC Mobile Replace your card Step 3

Change your PIN

Step 1

Tap “Manage Card” and “PIN Change”.

SC Mobile Change your PIN Step 1
Step 2

Enter your new 6-Digit PIN, re-enter and confirm.

SC Mobile Change your PIN Step 2
Step 3

Enter your 6-digit PIN and confirm to authorise.

SC Mobile Change your PIN Step 3
Step 4

Your PIN change is done!

SC Mobile Change your PIN Step 4