Priority Private Multi-Currency Mastercard Debit Card User Guide

Priority Banking Multi-Currency Mastercard Debit Card User Guide

Premium Banking Multi-Currency Mastercard Debit Card User Guide

Multi-Currency Mastercard Debit Card User Guide

You can now activate your card and set PIN, manage overseas withdrawal,  temporarily block a card , report a lost card and replace a card via SC Mobile App. Click here to learn more

You may also submit the following form to our branch for daily withdrawal limit adjustment. Please refer to below form:

Banking Plan and Banking Services Maintenance/Termination Form

Please click here to learn more on dispute resolution.

1. If there is insufficient available foreign currencies in the Account to settle the full amount of the transaction, or the transaction made is denominated in a currency outside of the supported 11 currencies of the Account, the transaction amount will be converted into HKD at an exchange rate we reasonably consider appropriate and the equivalent converted amount in HKD will be debited from the linked HKD Account. A foreign exchange rate mark-up fee of 0.95% on the full amount of the transaction will be charged to the Account. Please note that in case you have insufficient funds in HKD, the transaction will be rejected. For details, please refer to the Service Charges and Standard Chartered Multi-Currency Mastercard Debit Card Terms and Conditions.
2. Foreign exchange involves risks. Fluctuation in the exchange rate of a foreign currency may result in gains or significant losses in the event that the customer converts deposit from the foreign currency to another currency (including Hong Kong Dollar).
3. Renminbi (“RMB”) exchange rate, like any other currency, is affected by a wide range of factors and is subject to fluctuations. Such fluctuations may result in gains and losses in the event that the customer subsequently converts RMB to another currency (including Hong Kong dollars); and RMB is currently not freely convertible and conversion of RMB through banks in Hong Kong is subject to restrictions specified by the Bank and regulatory requirements applicable from time to time. The actual conversion arrangement will depend on the restrictions prevailing at the relevant time.
4. Before physical card activation, you can use the virtual card for online shopping only at websites which require SMS One-Time Password (OTP) to validate your transactions.
5. “Free cash withdrawal worldwide” refers to waiver of ATM withdrawal fees charged by the Bank and applies only to Priority Private, Priority Banking and Premium Banking clients. Easy Banking clients and clients without a banking plan will be subject to applicable ATM withdrawal fees. The overseas cash withdrawals may also be subject to fees and charges imposed by the overseas local bank which provides the ATM service. Please refer to the Service Charges and pay attention before making cash withdrawal.
6. Only HKD and RMB are available for cash withdrawals in local Standard Chartered ATMs and JETCO ATMs.
7. Please pay attention to the relevant fees and charges when using ATM services at Mastercard® ATM network in Hong Kong. For details, please refer to the Service Charges or contact our staff.
8. Terms & conditions applies. For details, please click here.

• Standard Chartered Multi-Currency Mastercard Debit Card Terms and Conditions
• Standard Chartered Multi-Currency Mastercard Debit Card Cash Rebate (“Cash Rebate”) Terms and Conditions