Log in from a different device

Step 1

You will receive Push notification in your registered mobile phone for any login attempts from non-registered device.


Push notification for registered device, when there are login attempts from non-registered devices
Step 2

Click on the push notification and authenticate the login attempt by clicking “APPROVE”.


Click on the push notification and authenticate the login attempt by clicking “APPROVE”.
Step 3

If you click “APPROVE”, the non-registered device will be logged into Online or Mobile Banking.


If you click “APPROVE”, the non-registered device will be logged into Online or Mobile Banking.

Perform sensitive transactions

Step 1

You will receive Push Notification from your registered mobile phone when you perform sensitive transactions via Online or Mobile Banking.

Push notification on registered deviced, for snensitive transaction performed
Step 2

Click on the push notification and authenticate the transaction by clicking “APPROVE”.


Click on the push notification and authenticate the transaction by clicking “APPROVE”.
Step 3

Key in your 6-digit PIN to complete the transaction.



Key in your 6-digit PIN to complete the transaction.

Register your SC Mobile Key

Step 1

Log in to your Standard Chartered Mobile app and you will be prompted to register.


Log in to your Standard Chartered Mobile app and you will be prompted to register.

 

Step 2

Enter the OTP sent to you via SMS.



Enter the OTP sent to you via SMS.
Step 3

Set up a new 6-digit PIN.



Set up a new 6-digit PIN.
Step 4

You can now use your 6-digit PIN with your registered mobile phone to approve all future transactions.


6-digit PIN is available for approving future transaction