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Hk plat mastercard

Visa payWave / Mastercard contactless

Visa payWave / Mastercard contactless

Cardholders with  symbol on your card can now enjoy the fast and secure payments with Visa payWave / Mastercard contactless (formerly known as Mastercard PayPass) feature (“Contactless Feature”).

Important Notice

To improve the security of transactions that are completed without physical presentation of contactless credit cards (“Card-Not-Present Transactions”), a SMS might be sent to you as a notification for such transactions. Card-Not-Present Transactions that may trigger a SMS notification include but are not limited to:

  • Online transactions without One-Time-Password or CVV Secure Code
  • Mail / telephone order

With effect from the end of December 2015, if you do not have a valid mobile phone number* registered in the credit card system of the Bank, the Card-Not-Present Transactions mentioned above might be declined. As such, please provide a valid mobile phone number by completing and returning the “Change of Customer Information Request Form”.

*Valid mobile phone number refers to local mobile phone number that starts with 5, 6 or 9. Overseas mobile phone number is not included. Cardholders with mobile phone numbers starting with other digits might not be able to complete Card-Not-Present Transactions mentioned above.

What are the benefits of Contactless Feature?

How does it work^?

Step 1:

This symbol is shown at card reader if merchants accept card payment with Contactless Feature.

Step 2:

To pay, wave your card on the card reader at close range (less than 4cm from where the Contactless logo appears).

 
Step 3:

Your transaction is confirmed by the illumination of the green indicator light.

Note

#The maximum limit on each purchase is at the discretion of individual merchants.
^Once Contactless Feature is being used, it will be governed by the terms and conditions that apply to your transactions made using a credit card. If your card is a Mastercard, please make the first transaction by insert your card in the card terminal to activate the Mastercard contactless feature.

FAQs