Note: Subject to Terms and Conditions, and Exclusions. For a full list of Exclusions and full benefit details , please refer to the Benefit Summary.
Please contact Allianz Customer Service Hotline: (852) 8100-2402
Office hours: 9am to 5:30pm (Monday to Friday, except public holidays)
Standard Chartered Credit Card Personal Cyber Insurance Plan is underwritten by Allianz Global Corporate & Specialty SE Hong Kong Branch (“Allianz”) which is a general insurer authorized and regulated by the Insurance Authority of the HKSAR. SCBHK is an insurance agent appointed by Allianz. To the extent permissible by law, SCBHK shall not be liable to any person for the use of any of the above information. The policy may contain terms and conditions which are not detailed in the above. Should there be any discrepancy between the information contained in the above and the terms of the policy, the terms of the policy shall prevail. For exact terms and conditions and details of the exclusions, please refer to the policy wording.
In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between SCBHK and the customer out of the selling process or processing of the related transaction, SCBHK will enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the product should be resolved directly between Allianz and the customer.