Disclaimer

This is to inform that by clicking on the link, you will be leaving our www.sc.com/in and entering a website operated by other parties:

Such links are only provided on our website for your convenience and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

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Cushion, Pillow, Electronics
Cushion, Pillow, Electronics

Priority and Premium clients can connect with us via video, audio and text chat. Get efficient banking solutions and product information instantly.

Easy accessibility with Standard Chartered Video Banking

Get assistance on your products, offers and service related queries by getting in touch with our consultants. Get help, from submission of online application to product details via secured text chat, audio call or video channel.

Terms & of use

  • # What is this facility: Video banking facility offers a face to face interaction between existing and new client/prospect and Standard Chartered Bank Video Banking Consultant. All conversation vide this facility will be recorded for training, quality monitoring and archival purposes # Time of this facility: Video Banking facility is only available between Monday to Friday from 900 hrs to 1800 hrs IST (excluding public holidays) # Where is it available/how can it be accessed & Who can avail– Video Baking facility is enabled on Bank public website on the web page designed for Priority and Premium Banking. However the facility extends service to all segments. It can be accessed by clicking the ‘video banking’ icon. The facility is availed for both existing and new to bank clients/prospects. # Type of queries addressed vide Video Banking Facility: Video banking provides information of products offered by the Bank as well as provides service to our existing Retail Banking client* for all enquiries, requests and complaints. *- Please note that currently we don’t support wealth related queries via this facility .You are requested to contact your relationsip manager/nearest branch for details. – For Non resident customers, we only offer enquiry option on products/services availed. – Please note that certain services which may not be fulfilled due limitation of service offering as per bank’s policy and local regulation. – In an event a customer/prospect shows interest in availing a Bank product, your details as provided during the conversation will be shared with an internal/outsourced authorised agent of the Bank who shall contact you on the same subject to you not being registered under Do not Call/ NCPR as defined by the Telecom Regulatory Authority of India, (TRAI).