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Get instant help on reward redemption

Account queries

Get answers to reward redemption related queries

Reward Points Redemption

Reward Points Expiry

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Reward Points Redemption

Check frequently asked questions related to redemption of reward points

  • FAQs
    • Click here to login and find out the total reward points accumulated on your account and how you can redeem them from the variety of choices available.

      • Follow the below steps to know the details of your accumulated reward points:
        Step 1: Log in to Online Banking
        Step 2: Select “Online Rewards”
        Step 3: Follow the instructions to redeem reward points accumulated from a variety of choices available.
      • Click here to register for Online Banking or SC Mobile.
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    Reward Points Expiry

    Check frequently asked questions related to expiry of reward points

  • FAQs
    • The accumulation of the reward points happens till 31st December every year and redemption can be done by the following year in June. Post June, the reward points stand to expire.

      For example, if you have 100 points accumulated till 31st December 2018, the redemption of 100 points can be done before June 2019. Post June 2019, the reward points will expire.

      • Click here to register for Online Banking or SC Mobile.
  • Could not find what you are looking for ? We are here to help you.

    From 1 January 2019 onwards, some of the services already available on Online Banking and SC Mobile will be chargeable if availed through branch banking or phone banking. For information, please click here

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