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Get instant help on card replacement

Debit Card queries

Get answers to your card replacement related queries

Card Replacement request

Check frequently asked questions related to debit card replacement request

      • Follow the below steps to request a debit card replacement
        Step 1: Log in to Online Banking and SC Mobile
        Step 2: Select “Help & Services”
        Step 3: Go to “Card Management” and select “Replace Card”
        Step 4: Select the card to be replaced and follow instructions on the screen to place a request
      • Click here to register for Online Banking or SC Mobile.

Track Card Replacement request

Check frequently asked questions related to tracking of a card replacement request

      • Follow the below steps to track a debit card replacement request:
        Step 1: Log in to Online Banking and SC Mobile
        Step 2: Select “Help & Services”
        Step 3: Go to “Status” bar on the top
        Step 4: Follow the instructions on the screen and track the debit card replacement request
      • Click here to register for Online Banking or SC Mobile.

Could not find what you are looking for ? We are here to help you.

From 1 January 2019 onwards, some of the services already available on Online Banking and SC Mobile will be chargeable if availed through branch banking or phone banking. For information, please click here

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