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Get instant help on Online Banking transaction alert

Online Banking queries

Get answers to Online Banking transaction alert related queries

Non-receipt of transaction alert

Check frequently asked questions related to non-receipt of a transaction alert

    • You will get an alert for all transactions done through Online Banking. In case you do not receive an SMS alert, please check:

      • If you have network
      • If you haven’t blocked Standard Chartered Bank as a sender
      • If your mobile number is updated in our records. You can check the same under “Profile Details” section in Online Banking.

      If you still don’t receive the alert, please wait for a few minutes to account for any network-related delays.

      • Click here to register for Online Banking or SC Mobile.

       

       

Could not find what you are looking for ? We are here to help you.

From 1 January 2019 onwards, some of the services already available on Online Banking and SC Mobile will be chargeable if availed through branch banking or phone banking. For information, please click here

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