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Important Information

Branch Banking Update COVID-19

Wellbeing and safety of our clients and our employees has always been of utmost importance to us. Hence, due to the outbreak of COVID-19, we are taking all the precautions to control the spread further, as we continue to assess the situation. In view of the same, we will continue to serve you for your essential banking needs via our branches, phone banking, chat, emails and social media. Since, we are functioning with reduced staff, request you all to expect delays in response.

Starting April 30, 2021 until further notice, our branches will be operational from 10:00 am to 2:00 pm from Monday to Saturday (Except 2nd & 4th Saturdays, bank holidays, holidays under NII act) except for the operational changes as listed below.

State Branch City Operational changes
Assam Guwahati Branch: Operational from 10 am to 4 pm from 29-June-2021 till further notice
Bihar Patna Branch: Operational from 10 am to 4 pm from 11-August-2021 till further notice
Locker: Access will be granted only on Tuesdays & Fridays during branch operational hours effective 18-May-2021 till further notice
Kerala Ernakulam Branch: Closed effective 08-September-2021. Will reopen on 13-September-2021
Kerala Trivandrum Branch: Effective 09-September-2021, branch will be operational for limited transactions
Kerala Ernakulam, Trivandrum As per guidelines received from Government of Kerala, effective 05-August-2021 entry in bank branch will be allowed for both staff and visitors only if –
1) Person has taken atleast one dose of Covid-19 vaccine before two weeks OR
2) Is in possession of RT-PCR negative certificate taken 72 hours before OR
3) Is in possession of Covid-19 positive results more than a month old
Odisha Bhubaneshwar Branch: Operational from 10 am to 4 pm from 07-July-2021 till further notice
Locker: Access will be granted only on Tuesdays & Fridays during branch operational hours effective 18-May-2021 till further notice
West Bengal Kolkata; Howrah Branches: Operational from 10 am to 3 pm from 16-July-2021 till further notice
West Bengal Kolkata; Howrah; Siliguri Locker: Access will be granted only on Tuesdays & Fridays during branch operational hours effective 18-May-2021 till further notice
Impacted Branches – Gariahat; R G Kar; New Alipore; 19 N S Road; Apeejay House; Salt Lake CF; Shakespeare Sarani; Jodhpur park

We request you to be cautious while handling of physical currency notes as they may carry a risk of transmission. We encourage you to use digital channels for all banking transactions like Funds transfer, RTGS, NEFT, Bill Payments etc, which are available on online banking or SC Mobile.

 

StanChart online banking: https://bit.ly/2WwsKFp

SC Mobile: https://bit.ly/392E9Q4

Chat: https://bit.ly/2UpNlIK

Phone Banking: https://bit.ly/2xeZHfb

Email: Customer.care@sc.com

 

Social media handles:

  • Twitter: @StanChartHelpIN
  • Facebook: StandardCharteredIN
  • Instagram: stanchartin

 

Standard Chartered Bank Ltd.
India