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Introducing new self-service request on SC Mobile app

Account Management

  • Cheque book redelivery
    Ask for delivery of your undelivered cheque book.
  • Debit card redelivery
    Ask for delivery of your undelivered debit card.
  • Statement request
    Place a request to email your account statements to your registered email ID.
  • Issue Certificates
    Get your Interest Balance Certificate and TDS certificate sent to your registered email address.
  • Fixed Deposit Confirmation Advice
    Get a confirmation advice or an e-copy of your FD confirmation letter delivered to your registered email address

Card Management

  • Cancel auto apportionment of payment on all my Credit Cards
    Cancel apportionment of single payment for your multiple credit card bills.
  • Statement Request
    Get your credit card statements delivered to your registered email address.
  • Statement date change
    Change your credit card statement billing cycle.
  • Activate my Credit Card
    Get your temporary blocked credit card activated now.

Loan Management

  • Amortisation schedule – future EMI
    Request for a break up of all future EMIs on your loan sent to your registered email address.
  • Arrears break-up schedule
    Request for a split of charges for any penalty and fees.
  • List of documents for my loan
    Request to receive the list of documents submitted to the bank related to mortgage loan mailing address.
  • Copy of original documents
    Place a request to get a copy of original mortgage loan documents on your registered mailing address.
  • Copy of Sanction Letter
    Get the copy of the sanction letter issued by the bank for your mortgage loan on your registered mailing address.
  • Document release
    Place a request to release original mortgage documents post loan closure on your registered mailing address.
  • Refund of excess payment
    Request for an excess EMI refund.
  • Copy of Terms and Conditions for my Loan
    Get a copy of the terms and conditions issued by the bank at the time of loan application on your registered mailing address.
  • Reissuance of Loan Preclosure letter
    Get reissuance / revalidation of Pre-Term Quote for closure of the loan on your registered email address.
  • Copy of most recent Interest Rate Revision letter
    Get a copy of the interest rate revision letter issued by bank for change in rate of interest (ROI) on your registered email address.
  • Issue certificate
    Get certificate issued for your mortgage loan account on your registered email address.
  • Statement Request
    Get your loan statement delivered to your registered email address.
               

To know more about SC Mobile app, click here