Offer for Qualification for Premium Banking – Terms and Conditions

Bank: Standard Chartered Bank in India.

Target Segment: Existing to Bank – Premium segment clients

Applicability: Premium Banking clients who have received communication from Standard Chartered Bank and  opted-in for the offer.

Offer: An eGift voucher of INR Five thousand only (INR 5,000) post fulfilment of below mentioned eligibility criteria. Client will have the option of choosing one out of the six vouchers available for them.
Details of the vouchers available –

1. 1. Amazon
   2. MakeMyTrip
   3. Croma
   4. ITC Hotels
   5. Nykaa
   6. Decathlon

Offer Conditions & Qualification Criteria:

• Condition 1 – Fulfilment of Premium Banking Eligibility Criteria:
  The client must fulfil the Premium Banking FUM^ (Funds Under Management) Eligibility criteria of INR 15 Lakhs.
  ^FUM (Funds Under Management) includes any one, or the combination of the following products from the Bank: Savings Accounts, Term Deposits, Investments made through the Bank.
• Condition 2 – Card (Credit /Debit) & UPI Merchant Spends:
  Clients must spend INR 50,000 within first three months of the opt-in, where the month of opt-in is considered as Month 0, using their Standard Chartered credit card, debit card or UPI or any combination of these. Cumulative spends^# should be INR Fifty thousand (INR 50,000) at the end of Month 2.
  ^# Spends considered will be post netting off refunds, failed transactions, and chargebacks. Only transactions in INR will be considered.

  Please note, to qualify for the offer, the customer needs to fulfil both the offer conditions mentioned above. Fulfilment of the voucher to happen in Month 4 of opt-in. 

  For purpose of clarity, offer period is between Month 0 to Month 2 where Month 0 refers to the Month of opt-in. For example, if a customer is opting in for the offer in the month of April, the customer needs to be –

  1. Condition 1 qualified in April, May and June i.e, be FUM (Funds Under Management) qualified in April (Month 0), May (Month 1) and June (Month 2).
  2. Client must spend INR 50,000 cumulatively in April (Month 0), May (Month 1) and June (Month 2) using their Standard Chartered credit card, debit card or UPI (merchant spends) or any combination of these.
  3. On fulfilling the conditions mentioned in point (a) and point (b), the customer will become eligible for the INR 5000 worth voucher. The link to choose the voucher and for redemption will be shared to the customer’s registered email ID in August (Month 4).

   

Voucher validity:
The voucher validity is specific to every brand. Kindly refer to the rewards redemption portal link that will be shared on meeting the qualification criteria, which will mention the terms of usage of the e-Voucher selected. The vouchers will be valid for usage on all days of the week.

Voucher usage:
To avail the e-voucher, you must input the promo code in the redemption link communicated by the bank on registered mobile number / email id. You will have the option to select the brand for which you intend to redeem the voucher. In case the validity has expired, no extension will be granted under any circumstance. This Offer cannot be clubbed with any other offer/promotion of Standard Chartered Bank.

General Terms and Conditions

1. This is an exclusive offer provided by Standard Chartered Bank India (‘SCB /Bank’) the details regarding the offer are available on the Bank’s website (www.sc.com/in).
   
2. The Bank reserves the right to modify/change all or any of the terms applicable to this.
3. The Bank also reserves the right to modify, withdraw or discontinue the offer without assigning any reasons whatsoever. Neither anything contained in these terms and conditions, nor shall running this offer be construed as an obligation on the Bank to continue the offer up to the termination/expiry date.
4. Participation in this offer is entirely voluntary and it is agreed and understood by the participants that participation shall be deemed to have been made voluntarily.
5. The offer is non-transferable.
6. The offer shall not be available wherever it is prohibited under law and/or cannot be made for any reason whatsoever.
7. The Bank shall not entertain any such disputes on the quality of products delivered by the brand partner even if the customer approaches the Bank for resolution of the same.
8. The Bank will not be responsible or liable in case the Offer is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.
9. The Bank does not endorse any of the products, services or brands being offered under the Offer and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after-sales service of such products or services, which shall be at the sole liability of the brand partner.
10. The Bank shall not be obliged to make any public announcements for the results of the offer. The Qualified Clients shall be intimated by the Bank through Email only.
11. In all matters relating to this offer, the decision of the Bank shall be final and binding.
12. By participating in the offer, the participants agree to be bound by the terms and conditions contained herein.
13. Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the client due to provision of the offer, shall be to the sole account of the client.
14. The Offer shall be subject to usual force majeure events and on occurrence of such event, the Offer may be withdrawn at the discretion of the Bank.
15. Nothing expressed or implied in the program shall in any way waive or amend any of the applicable terms and conditions.
16. Pictures of products shown in the communication sent to the customer either through mailers or advertised, are for representative purpose only and may not bear a resemblance to the actual products sold by the relevant sellers. The Bank shall under no circumstances be responsible towards the same.
17. Services offered under this program are subject to availability from the brand partner and in no circumstances the Bank shall be liable for non-availability of any of the products.
18. Under no circumstance will the offer/Instant Discount being offered under this program be settled in cash.
19. Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator appointed by both the Parties with mutual consultations for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, 1996. The place of arbitration shall be at Mumbai and language of arbitration shall be English.
20. Customers are not bound in any way to participate in the program. Any such participation is voluntary and the same is being made purely on a best effort basis.
21. All liability with respect to the products purchased lies with the brand partner and Bank shall be in no way responsible for the same.
22. All disputes under this Offer are subject to the exclusive jurisdiction of the competent courts/tribunals of Mumbai.