Clients who require e-Invoices will need to opt in by providing additional information.
Please provide or update the information below to opt in for e-Invoicing:
Individual
• Taxpayer Identification Number (TIN)
• Sales & Service Tax (SST) Registration Number
• Email
• Address
• Contact number
Other than individual
• TIN
• SST Registration Number
• Business Registration Number (BRN)
• Tourism Tax Registration Number (TTRN)
• Email
• Registered business address
• Contact number
Please walk into your nearest branch, or approach your Relationship Manager.
*For Trade Finance or Cash clients, please refer to the detailed FAQ in the respective sections below.
For more information, please refer to our e-Invoicing FAQs below:
*Standard Chartered Bank Malaysia Group of Companies includes Standard Chartered Bank Malaysia Berhad, Standard Chartered Saadiq Berhad and Standard Chartered Bank Offshore Labuan.
An e-Invoice is a digital representation of a transaction between a supplier and a buyer, in the format specified and validated by IRBM, which contains the same essential information as a traditional document such as supplier and buyer details, description of items or services acquired, quantity, price excluding tax, tax and total amount.
No, e-Invoices are applicable to both domestic and cross-border transactions.
For cross-border transactions, these include both services rendered by the Bank to foreign clients and goods or services rendered by foreign suppliers to the Bank.
You will continue to receive SCB’s existing statement/advice etc and e-Invoice will be provided upon request on prospective basis.
Each e-Invoice contains a reference number (in the form of a QR code) assigned by IRBM, representing a unique identification of the e-Invoice which indicates that the document has been validated by IRBM.
e-Invoice includes only certain transactions that SCB is required to report to IRBM (for example, fees, charges, etc., while loan/ financing principal payments do not require e-Invoice).
Individual
For joint account or accounts with more than one party as account holder: Principal/ primary account holder
For Credit card: Principal/ primary cardholder.
Non-individual
The e-Invoice will be issued to the entity, which will be sent to the registered email address.
No, you will only need to provide your information, as registered with IRBM, once.
No. For e-Invoice purposes, only one email address per client is allowed.
Yes, product applications can still proceed as usual. Not providing your e-Invoicing information will not affect product applications.
Yes, you are still allowed to claim tax deduction or tax relief without an e-Invoice based on current tax legislation.
Individual
No, only new National Registration Identity Card (NRIC) numbers are acceptable for e-Invoice issuance.
Non-individual
No, corporate/entities registered with the Companies Commission of Malaysia (SSM) must provide their new 12-digit BRN for e-Invoice issuance.
Clients registered with other authorities/bodies are required to provide the relevant registration numbers.
Yes, you can update your e-Invoicing details after submission.
You are fully responsible to ensure that all details submitted to the Bank are complete and accurate.
The Bank will not be able to issue e-Invoices to you if the information provided is incorrect or incomplete.
Please contact our Client Services Group or Relationship Manager team
The Client Management team will reach out to you to obtain your information, where necessary.
Yes. For any fees/interest charged by foreign banks deducted from proceeds that are credited to you through SCB, you are required to issue a self-billed e-Invoice to the foreign bank.
Before the LC is advised to you, the Bank will request for you to provide the relevant information. Upon LC completion, SCB will share the e-Invoice to you upon request.
e-Invoices for trade services will only be generated/applicable for charges collected on/after the implementation date of 1 July 2025.
Please contact our Client Services Group or Relationship Manager team.
The Client Management team will reach out to you to obtain your information, where necessary.
There will be two sets of e-Invoices generated, leveraging on the Billing and Banking Statement.
e-Invoices will be provided to you upon request. However, please note that e-Invoices for Cash services will only be generated after five working days of the billing/statement cycle.
No. The Bank will issue e-Invoices to you.
e-Invoices will be available for fees and interest/profit collected and/or paid from 1 July 2025 onwards.
(a) Option 1: Check the front page of your company or individual tax return forms
(b) Option 2: Check the IRBM Portal
(c) Option 3: Contact the HASiL Contact Centre (03-8911 1000) or the HASiL Live Chat
(d) Option 4: Visit the nearest IRBM branch or office
Individual (with prefix IG):
Non-Individual (with prefix other than IG):
Please note that non-individual TINs always end with zero ‘0’.
Yes, non-Malaysians will also be assigned with a TIN if they are registered taxpayers with IRBM.
If you are registered for SST, please visit the MySST Royal Malaysian Customs Department (RMCD) portal, or contact the RMCD SST Helpdesk.
The MSIC code is only applicable for non-individuals, and is available in your tax return document.
You can check for your TTRN via the MyTTx portal.