If you don’t have a Foreign Currency Account yet, please visit the nearest Standard Chartered Bank branch to open one. Once your account is opened and funded, log in to the SC Mobile app and follow the steps below to begin your LiveFX journey.
Follow these steps to start converting your currencies
Follow these steps to learn how to place a Limit Order
Follow these steps to learn how to set price alerts
Follow these steps to learn how to customise currency watchlists
Currency conversion at your fingertips via the SC Mobile app or Online Banking.
Need FX now? Watch how to convert up to 12 currencies immediately in LiveFX.
Do you have a target FX rate? Watch how to place a Limit Order in LiveFX.
Want to be updated on the FX levels? Watch how to set price alerts in LiveFX.
Watch how to customise up to 5 currency watchlists on LiveFX.
Unless shown otherwise, you will be automatically enrolled in the Membership Program at the Green Tier.
There are four tiers within the Membership Program, namely, Green, Blue, Silver and Gold. They are determined by the transaction amount that you accumulate in your account every half year.
The more superior your membership tier is, the better the currency exchange rates you will receive.
| Membership tiers | Upgrade your tier by converting in MYR | Maintain your tier by converting currency in MYR (every half yearly) |
| Green Member | N/A | N/A |
| Blue Member | 250,000 | 250,000 |
| Silver Member | 1,000,000 | 1,000,000 |
| Gold Member | 3,000,000 | 3,000,000 |
To access LiveFX, you must hold a Multi-currency deposit account with Standard Chartered Bank.
To access the latter, customers must have an active JumpStart Savings Account-i or Wealth $aver-i account. Once done, LiveFX can be accessed conveniently via both – the SC Mobile app as well through Online Banking on desktop.
Our FX services operate 24 hours daily from Monday to Friday, excluding public holidays and schedule maintenance periods. Weekend services (Saturday-Sunday) remain accessible, but rate availability is subjected to market conditions.
Yes. First select the “Orders” icon. Then tap on “History,” where you will be able to view all your recent transactions. You can also use the search bar at the top for easier browsing.
We will monitor the target rate of your limit order for order execution during active FX market hours.
For market orders, once the order is confirmed successful, you will not be able to unwind the transaction. Cancelling a trade already booked in LiveFX will be subject to Mark-to-Market losses. For limit orders, you may cancel the order at any time before Valid Till Date.
There may be several reasons leading to order failure. Please email our Client Care Centre at Malaysia.Feedback@sc.com or visit our branches.
For resident individuals, conversion from Ringgit Malaysia into foreign currency is subject to Bank Negara Malaysia’s Foreign Exchange Notices.
If you convert from Ringgit Malaysia into foreign currency, LiveFX will prompt you to declare your domestic Ringgit borrowing/financing status before any trade execution.
You are a domestic Ringgit borrower if you have more than one personal housing loan/financing and/or more than one vehicle loan/financing obtained from a resident financial institution.
A resident individual with domestic Ringgit borrowing/financing is subject to a limit of RM 1 million equivalent in aggregate per calendar year when converting from Ringgit to foreign currency.
A resident individual without domestic Ringgit borrowing/financing does not have any limit when converting from Ringgit to foreign currency.
This website and videos are being distributed for general information only and does not constitute an offer, recommendation, solicitation or invitation to enter into transaction or adopt any hedging, trading or investment strategy nor does it constitute any prediction of likely future movements in rates or prices or any representation that any such future movements will not exceed those shown in any illustration. The information contained in the website and videos is for general evaluation only and has not been prepared to be suitable for any particular person or class of persons. Any investment or ideas discussed may not be suitable for all investors. You should read and understand the documents of the products before making any investment decision. You are advised to exercise your own independent judgment (with the advice of your professional advisers as necessary) with respect to the risks and consequences of any matter contained herein. Past performance is not indicative of future results and no representation or warranty is made regarding future performance. You are fully responsible for your investment decision, including whether the product or service described (if any) is suitable for you. The products involved are principal at risk and you may lose all or part of your original investment amount. We expressly disclaim any liability and responsibility for any loss arising directly or indirectly (including special, incidental or consequential loss or damage) from your use of contents in the website and videos, however arising, and including any loss, damage or expense arising from, but not limited to, any defect, error, imperfection, fault, mistake or inaccuracy with the contents, or associated services, or due to any unavailability of the document or any part thereof or any contents. No part of this website and videos may be reproduced in any manner without the written permission of Standard Chartered Bank.
Foreign exchange involves risks. Fluctuation in the exchange rate of a foreign currency may result in gains or significant losses in the event deposits of one currency is converted to another currency (including Malaysian Ringgit).
*Only deposits are protected by PIDM up to RM250,000 for each depositor.
*Click here for PIDM’s DIS Brochure
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Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.
The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.
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