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Electronics, Phone, Mobile Phone

We can help you on what you are looking for

Help Centre – SC Mobile App

Digital Service FAQs

    • Login and Passwords FAQs
    • Lost Device FAQs
    • SC Mobile Key FAQs
    • Face ID/Touch ID Login FAQs

    Learn more

    • eStatement/eAdvice FAQs
    • Notification Hub FAQs

    Learn more

    • SC Pay (FPS) Send & Receive Money FAQs
    • SC Pay (FPS) Registration FAQs
    • Scan & Pay FAQs
    • Pay In Merchant App FAQs
    • SC Pay (FPS) Others FAQs
    • QR Cash FAQs
    • Fund Transfer FAQs
    • Telegraphic Transfer/ Remittance Service General FAQs
    • Telegraphic Transfer/ Remittance Service Limit and Charges FAQs
    • Telegraphic Transfer/ Remittance Service Others FAQs
    • Transfer History & Limits FAQs
    • Direct Debit Authorization FAQs
    • Bill Payments FAQs
    • Post-dated Instruction FAQs

    Learn more

    • AlipayHK FAQs
    • Octopus Wallet FAQs
    • HKJC FPS Services FAQs
    • Apple Pay FAQs
    • Apple Pay Security Tips
    • Google Pay FAQs
    • Google Pay Security Tips
    • Samsung Pay FAQs
    • Samsung Pay Security tips
    • Visa payWave/Mastercard Contactless FAQs
    • Masterpass™ by Mastercard FAQs
    • Visa Checkout FAQs

    Learn more

    • myRM FAQs
    • Virtual Assistant Stacy FAQs
    • Chat with Live Agent FAQs

    Learn more

System requirements
SC Mobile App is supported on iPhone 6S or later models with iOS 14/+, smartphones with Android 9.0/+ or Harmony 2. The Touch Login Service

– Apple iOS: version 14 or above

– Android OS: version 9.0 Pie or above

The Face Login Service

– Apple iPhone X or higher with face recognition feature and Apple iOS version 14 or above.

– The Face Login Service is not supported by Android OS yet. Please stay tuned.

Electronics, Mobile Phone, Phone


Manage your finances on the go

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