Contact us

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Contact Us

Get in touch with us through the channels below

Digital Services

Chat with us

Write to us

Call Us

Locate us

Digital Services

Standard Chartered Digital Services. Enjoy complete control over your accounts in the comfort of your home.

  • Online Banking
    • Manage your accounts at your convenience, anytime, anywhere. Click here for more details.

  • Mobile Banking
    • Convenient banking, at your fingertips. Click here for more details.

  • Digital Services
    • Manage your account easily wherever you are. Request for cheque book, change PIN, block lost or stolen card and do much more, all within minutes.

       

       

      Click here for more details.

Chat with us

Prefer to message? Use our live message service to chat with our consultants.

  • Live Agent
    • Our Live Agent can chat with you through text chat for your enquiries.

       

      Login to your online banking to initiate a conversation if you are a Priority or Premium Banking client.

       

      Sign Language Helpline
      Only for existing customers, click here.

  • myRM
    • Interact with your Relationship Manager (RM) live via text chat or audio call, or co-browse information with your RM to facilitate your discussion.

       

       

      myRM services are only applicable to Private, Priority and Premium Banking clients and can be accessed after logging into SC Mobile or Online Banking.

Write to us

Email us your inquiries to the dedicated email address or write to us at the below address.

  • EMAIL
    • Please write to the ID mentioned below for assistance with your queries.

       

      Priority Banking: Priority.Banking@sc.com

      Business Banking: customercare.business@sc.com

      NRI Banking: NRI.Banking@sc.com

      All other accounts: customer.care@sc.com

  • MAIL US
    • Please write to us at the below address

       

      Standard Chartered Bank, Customer Care Unit,
      19, Rajaji Salai, Chennai 600 001.

Call Us

Experience the convenience of banking that’s not just interactive but intuitive too. Standard Chartered’s Phone Banking service is now enhanced to deliver a more user-friendly process for your everyday banking routines.

  • Features of Phone Banking
    • Language Selection & access to your Segment Specialist immediately.

      Targeted Financial Products that suit your financial needs.

      Directly *connect you to the Customer Service Associate using Intelligent identification of past interactions

  • Other Features
    • Quick access to your account on confirming the last 4 digits of your Debit Card number.

      Request for an e-statement on the IVR.

      Expected wait time announcements.

      Request for your last five unbilled credit card transactions to be sent via SMS

  • Call Us
    • Call our Phone banking services for assistance.

       

      Click here for our Phone Banking Numbers.

Locate us

Use the branch locator to find your nearest branch/ ATM or find out details about any of our Branches.

  • Need to visit our branch?
  • Need your Branch Details?
    • Click here to find your Branch Details – IFSC, MICR, Swift Address and many more.