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Non-receipt of transaction alert

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Non-receipt of transaction alert

Check frequently asked questions related to non-receipt of a transaction alert

  • FAQs
    • I have not received an alert for my transaction ?

      You will get an alert for all transactions done through Online Banking. In case you do not receive an SMS alert, please check:

      • If you have network
      • If you haven’t blocked Standard Chartered Bank as a sender
      • If your mobile number is updated in our records. You can check the same under “Profile Details” section in Online Banking.

      If you still don’t receive the alert, please wait for a few minutes to account for any network-related delays.

      • Click here to register for Online Banking or SC Mobile.

       

       

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