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SC Mobile Key
  1. SC Mobile Key

Launching Soon!

The SC Mobile Key, a new multi-layered security login, adds an extra layer of protection to your banking experience.

SC Mobile Key

This is an advanced authentication solution making your login in Online Banking and Mobile Banking app more secure and convenient.

How to Register for SC Mobile Key

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STEP 1

Login to your SC Mobile App with username and password

STEP 2

Click on Enable Now to set up the SC Mobile Key

STEP 3

Tick the check-box for TnC and agree.

STEP 4

Enter the OTP received on your Mobile Number

STEP 5

Set and confirm your 6-digit SC Mobile Key.

Step 6 :

Allow Notifications and Enable the same on your mobile.

Your SC Mobile Key is now activated.

Enhanced Security

Fast and Convenient

Upcoming Features

Enhanced Security

Strengthening your login security.

    • Enhanced Security

      The SC Mobile Key is designed to provide the highest level of security for your account. Utilizing advanced encryption and multi-factor authentication, this feature ensures that only you can access your account. By leveraging these technologies, we significantly reduce the risk of unauthorized access to your account, offering you a safer and more reliable authentication process.

    • You can continue to use your existing credentials, biometric login, or Face ID without any worry. Standard Chartered Mobile Key (SC Mobile Key) binds to the SC Mobile app of your frequently used mobile phone. You will be prompted with a notification instantly for any online or mobile banking login.

Fast and Convenient

A virtual security token embedded in your mobile banking app

    • Fast and Convenient

      SC Mobile Key feature not only enhances security but also offers a faster and more seamless login experience. Our innovative login feature eliminates the need for One-Time Passwords (OTPs), simplifying your login experience. Without the hassle of entering OTPs, you can enjoy quicker and more seamless access to your account. If you use Online Banking on your desktop, you will only need your Standard Chartered Mobile app to authenticate your login from your registered mobile device.

    • Without the hassle of entering OTPs, you can enjoy quicker and more seamless access to your account. If you use Online Banking on your desktop, you will only need your Standard Chartered Mobile app to authenticate your login from your registered mobile device.

Upcoming Features

We will soon be adding more to SC Mobile Key.

    • Upcoming Features

      SC Mobile Key will soon be expanded and will be used for your overall banking experience. In the near future, this advanced authentication method will be integrated into various transaction processes, offering you high level of security and convenience when authorizing payments, transfers, and other financial and nonfinancial activities.

    • By incorporating this technology into a wider range of services, we aim to provide a seamless and secure experience across all your banking needs.

      Stay tuned as we continue to innovate and bring you more features designed to protect and simplify your financial journey.

SC Mobile Key is an enhancement to your SC Mobile App that enables you to authenticate your online and mobile banking logins. With the SC Mobile Key enabled on your mobile device, there is no longer need for any SMS OTP to login.

You will be able to change your SC Mobile Key PIN by going into “Settings” in the side menu after login SC Mobile App. Then, select “Manage SC Mobile Key” => “Change PIN for SC Mobile Key”.

In case you forget your SC Mobile Key anytime, don’t worry. You can easily regenerate your key by going into “Settings” in the side menu after login SC Mobile App. Then select “Manage SC Mobile  Key”=> “Change PIN” => “Forgot PIN”.

Please download the Standard Chartered Mobile app on your new device and re-register for the Standard Chartered Mobile Key. This will immediately disable the Standard Chartered Mobile Key from the previous device that you have lost. For immediate assistance, please call our phone banking team.

You can authenticate the web login by generating an offline PIN on SC Mobile. For this, go to the online banking site, enter your username and password => Authentication page loaded on web => Click on “Generate offline Pin” option on the bottom of the screen => Open SC Mobile App pre login screen => Click on top left menu => Select “Generate offline PIN for login” => “Enter the generated PIN on your webpage.

Download the latest SC Mobile App from your respective app stores. Login with your online banking username and password or Touch Login / Face Login, and you will be prompted to register for the SC Mobile Key. Please follow the steps to complete the registration.

The SC Mobile Key provides an additional layer of security when you login to your mobile or online banking platform.  In the near future you will also be able to use your SC Mobile Key to perform transactions such as add payee, update personal information, limit maintenance, pin change, etc without any OTP hassle.

  • Yes, you will be required to register for the Standard Chartered Mobile Key when you upgrade or download the new SC Mobile App. The SC Mobile Key will be required for your online or mobile banking activities that require login authentication.
  • Note : We will never send you an email asking you to complete your SC Mobile Key registration via a link. We will also never send you an email that your account is on temporary hold until you register for SC Mobile Key.

Yes, you will receive both SMS and email alerts after registration.

For your security, you are only allowed to set up Standard Chartered Mobile Key on one mobile device. When you register for Standard Chartered Mobile Key on a new mobile device, this will automatically disable Standard Chartered Mobile Key on the previous device.

SMS OTP will no longer be sent from 25th July 2025, hence you will be required to register for the SC Mobile Key in order to continue with your Online or Mobile banking activities.

The Bank will be phasing out SMS OTP for login authentication by 25th  July 2025. You will be required to authenticate your login using SC Mobile key in order to avoid the prompt, kindly register for the SC Mobile Key at the earliest.

This shows that the device already has a soft token registered on it, which may or may not be registered by you. You just need to un-install and re-install the SC Mobile application before proceeding to register for SC Mobile key.

Registering for the SC mobile key will ensure the security of your login for online and mobile banking. In order to continue using your SC Mobile App without any hassle, it is mandatory to complete your SC Mobile Key registration before 25th July 2025.

Standard Chartered Mobile Key can still work even when you do not have data or mobile network connectivity. You can generate an offline PIN to authenticate your logins and transactions on Online Banking.

While logging in/performing a transaction – when prompted to authenticate using Standard Chartered Mobile Key, On the Online Banking screen, click “Generate an Offline PIN” located at the bottom of the screen.

Open the Standard Chartered Mobile app on your device that is registered for the Standard Chartered Mobile Key. From the Welcome screen, click on the menu icon located on the top left of the screen – You do not need to log in Select ‘Offline PIN’. Depending on your transaction type, select either ‘Generate Offline PIN for Login.’

You are required to key in your 6-digit PIN to retrieve the offline PIN for authentication.

  • The SC Mobile Key adds an extra layer of protection to your Banking Experience.
  • Authenticating your login to online and mobile banking will no longer require entering your OTP from your SMS.

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