What is Video-KYC (V-KYC)?

Video KYC facility enables you to complete the KYC for a new credit card, savings account or personal loan through a quick video call from the comfort of your home. You can enjoy a process that is faster, convenient and completely contactless.

What documents are required to complete VKYC?

You need to keep your original Aadhar card and original PAN Card handy at the time of video KYC process.

Will I receive a call at the scheduled time for my Video KYC appointment?

No. You will have to connect through the same link received in SMS and Email to complete your VKYC at the scheduled time.

How long will VKYC Session take and what documents should I keep handy?

The complete process takes approximately. 6 minutes. Post this, agent will verify some details . Thus, the whole process can be completed in less than 15 minutes. Some things to be kept in mind before starting the VKYC process - You have to keep original PAN Card handy In case of Mobile, GPS should be enabled for geo-tagging Live photograph will be taken, hence a light background is preferred Mandatory questions would be asked

When will VKYC link be deactivated?

VKYC link will remain active till you complete your VKYC.

When can I contact a VKYC agent?

VKYC agents are available every day from 9:00 a.m. to 7p.m. except for public holidays. You can choose a time of your convenience and complete the VKYC process.

How do I know if my VKYC is successful?

In case, your VKYC is successful, you will receive an email on your registered email id informing you of final account setup. If VKYC is not complete due to some issue, SCB staff will contact you shortly and ask you to perform the VKYC again.

Can I display a photocopy of my original PAN card?

No, you need to carry original PAN card to complete the VKYC process.

Video KYC

Name: Video KYC steps in English
Uploaded: 2021-02-23T15:26:00+0800
Description: Our Video KYC facility enables you to complete the KYC for a new card, savings account or personal loan through a quick video call

What is Video-KYC (V-KYC)?

Video KYC facility enables you to complete the KYC for a new credit card, savings account or personal loan through a quick video call from the comfort of your home. You can enjoy a process that is faster, convenient and completely contactless.
What documents are required to complete VKYC?

You need to keep your original Aadhar card and original PAN Card handy at the time of video KYC process.
Will I receive a call at the scheduled time for my Video KYC appointment?

No. You will have to connect through the same link received in SMS and Email to complete your VKYC at the scheduled time.
How long will VKYC Session take and what documents should I keep handy?
The complete process takes approximately. 6 minutes. Post this, agent will verify some details . Thus, the whole process can be completed in less than 15 minutes. Some things to be kept in mind before starting the VKYC process –
- You have to keep original PAN Card handy
- In case of Mobile, GPS should be enabled for geo-tagging
- Live photograph will be taken, hence a light background is preferred
- Mandatory questions would be asked
When will VKYC link be deactivated?

VKYC link will remain active till you complete your VKYC.

When can I contact a VKYC agent?

VKYC agents are available every day from 9:00 a.m. to 7p.m. except for public holidays. You can choose a time of your convenience and complete the VKYC process.
How do I know if my VKYC is successful?

In case, your VKYC is successful, you will receive an email on your registered email id informing you of final account setup.

If VKYC is not complete due to some issue, SCB staff will contact you shortly and ask you to perform the VKYC again.
Can I display a photocopy of my original PAN card?

No, you need to carry original PAN card to complete the VKYC process.