Important Information
Important Information
TNB has been accepting payments using the new 12 digits TNB bill account number since 20 July 2016. Please note after 19 October 2016, any payments made using the old TNB bill account number will no longer be accepted and processed. Please delete your current “Schedule TNB transaction and TNB Payee” and thereafter re-create your “Schedule TNB transaction and TNB Payee” using your new TNB bill account number to avoid any payment interruption.
No sir/madam. To use new TNB bill account number, you will need to delete and re-create your schedule transaction and TNB payee through Online Banking.
Refer attached Online bill payment and JomPAY steps to remove schedule payment and add new payee using to create new TNB bill account number.
Please click here to view more details
These new 12 digits TNB bill account number will impact the following Online Banking Transaction Types.
TNB will still accept your payment. However, your TNB existing payee with old TNB bill account number will be rejected after 19 October 2016.
TNB will still accept your payment. However, your TNB existing payee with old TNB bill account number will be rejected after 19 October 2016.
Yes. Your Scheduled Transactions using old TNB bill account number is no longer valid after 19 October 2016. Please setup your new Scheduled Transaction by adding new online bill payment and set your preferred schedule transaction.
You may check your new bill account number from the TNB bill. Alternatively, please contact TNB customer service at 1 300 88 5454 for more information.