If you don’t have a CASA Account yet, please visit the nearest Standard Chartered Bank branch to open one. Once your account is opened and funded, log in to the SC Mobile app and follow the steps below to begin your SmartStocks journey.
SmartStocks is available for users to access via both – SC Online Banking on laptops/desktops, as well as the SC Mobile app.
Opening a SmartStocks account is easy! All you need to do is ensure you have an existing Savings account with the bank. Once done, go to your Standard Chartered Mobile app and click on it. After you sign in, on the menu to the left there should be an option that says ‘SmartStocks.’ Click on it to set up your account!
It’s easy! Go to your StandardChartered Mobile app and click on it. After you sign in, on the menu to the left there should be a SmartStocks option, click it to start your account creation.
Only one SmartStocks account can be opened per person.
We will notify you with an email once your account has successfully been opened, if it has failed we will notify you with an an email.
No, sign up to SmartStocks and all accounts opened for you are completely free! For account fees please refer to our Fees and Charges Booklet.
You can access SmartStocks in both SCMobile and iBanking. For your first user, please go to iBanking to accept our terms and conditions.
Go to your StandardChartered app and sign in. On the menu to the left there should be a SmartStocks option, click it to start your account creation.
A new user would have to go to our branch to open a Standard Chartered account first. After a creation of an account, staff can help you open one or you can proceed to your Standard Chartered app, sign in and on the menu to the left there should be a SmartStocks option, click on it to start your account creation.
No. Standard Chartered Bank charges no fees for investors to open a SmartStocks account.
For share transfers, watch our tutorial video or follow our digital share transfer process step-by-step:
And you’re done!
You’d need to open a SmartStocks account and have the corresponding currency settlement account before transfering in your shares.
The share transfer will take up to 4 weeks, as we’ll need to process a pending application sent from your broker.
No change of beneficiary is allowed.
We do not allow the transfer in of warrants, OTC, sanctioned stocks and shares not listed in out exchange.
We have no transfer in fees however for transfer out fees please refer to our fee schedule: https://av.sc.com/my/content/docs/SmartStocks-fee-schedule.pdf
No, we do not allow the buy/sell/transfer-in of warrants in our SmartStocks system.
In case you’re unable to access SmartStocks or perform transactions on the platform, reload your page, or clear your cache if required. If there are still issues, contact us via:
Phone: (+60) 3 7718 9898
Email: SmartStocks@sc.com
For more help:
• Account Opening FAQ
• Trading Services FAQ
• Trading Help FAQ
• Corporate Action FAQ
A W8-BEN form is a requirement from the US to make sure you’re not a US Person, just proceed and check that your details are correct in the form to proceed. This form is compulsory if you’ve selected the US Market. This form is only valid for 3 years and we’ll remind you to renew it close to the date.
*W-8BEN form is an Internal Revenue Service (IRS) form that certifies the Foreign Status of Beneficial Owner for United States Tax Withholding and Reporting. Submission of this form is compulsory if you intend to invest in US securities.
*W-8BEN form is valid for 3 years starting from the date of declaration to the last day of the third succeeding calendar year. E.g. W-8BEN form submitted on 31st Oct 2019, remains valid through 31st Dec 2021.
If there is a change in circumstances that marks any information on the form incorrect, you must re-submit a new form to certify your tax status. This should not be construed as tax advice and we recommend you to consult a professional tax adviser for tax-related questions.
Purchasing Power is what you currently have available to buy your shares with.
You’ll receive a snapshot of the real-time pricing and data with the share you’re currently on.
Price Alerts are alerts for your shares you can set to trigger when it hits the price you have set the alert for. You can access it by clicking on the More tab and clicking on Price Alerts. Click on Add New Alert, select your share and price parameter to create your alert.
Market Orders lets you buy and sell a share at the market’s best available price.
Limit Orders lets you buy and sell a share at the price of your choosing.
A Good Till Date order is an option for you to set the time limit for your order. For Bursa The maximum allowed time you can keep your order open is 14 days.
A Day Trade order is an order that cancels at the end of the trading day if the order has not been completed yet.
In the SmartStocks app, click on More, Market Info and in the third tab would be Active Movers for you to read. Active Movers are the most active shares for the day
Reload your page, or clear your cache if required. If there are still issues, contact us at (+60) 3 7718 9898 and our live agent will help you as best we can.
Yes, note that when purchasing shares there is a 15% indicative buffer between the cost of your shares and your purchasing power.
In the SmartStocks app, click on More, Market Info and in the second tab would be Market News for you to read. Market News are the key news reading for you for the day.
Your dividends will be credited into your settlement account.
To fund your foreign market account you’ll have to convert your funds with LiveFX. Click on LiveFX on the menu to the left in the Standard Chartered app to convert into the foreign currency settlement account of your choosing.
In SmartStocks, click on the Watchlist tab. By clicking on edit on the top right you can add or remove shares you want to keep track of.
Please refer to our share trading tutorial video in our product page.
Following the guide to learn how to add more markets:
1. Log into your iBanking account.
2. Click Apply and apply for a foreign currency account.
3. Download the Equity Maintainence form from the form list.
4. Fill it in and send it to SmartStocks@sc.com, alternatively you can walk into your nearest branch to submit
5. If there are no enquiries, it’ll take up to 5 business days for your market to be added.
No but you can buy the share once it has been listed into the exchange.
No, you’ll not be able to trade shares from other Brokers. However if you transfer in with us you’ll be able to get full access to all our features and other benefits! Click here (link to Share transfer button/link if possible) to start now.
No, you’ll not be able to buy OTC shares but you can sell them.
As long as your orders are still valid, you can amend or cancel your orders in the Order tab. Click on the share you want to amend and click Modify or delete to change your order.
Yes, if you have real time snapshot enabled your price should be real time. You can do this by clicking on the real time snapshot button in the stock page.
Yes, every month we will send you a physical monthly statement of all your trades with us.
Do call us at (+60) 3 7718 9898 and our live agent will help you the best way we can.
You will receive a Push Notification from us asking you on what to do with your corporate action, for more complex ones our live agent will contact you for your response.
We have Shares, REITs and ETF on our platform.
Do call us at (+60) 3 7718 9898 and our live agent can help you top up your real time quotes.
We will open an account for you in the market’s currency and once you fund it with said currency, you can start trading in that market.
When you click on your order that you have searched for, the top right will tell you if the Market is Mkt Open or Mkt Closed
Do let us know by calling (+60) 3 7718 9898 , we will try our best to assist you the best way we can.
Our service hours are currently 9am – 5am during normal business days excluding Public Holidays.
Refer to https://av.sc.com/my/content/docs/SmartStocks-fee-schedule.pdf for our list of fees

*Only deposits are protected by PIDM up to RM250,000 for each depositor.
*Click here for PIDM’s DIS Brochure
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