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Straight2Bank
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Dormant Account Reactivation Process

A. STEPS TO GET YOUR ACCOUNT REACTIVATED

  1. Download, fill and sign forms in step B below.
  2. Provide the supporting documents required.
  3. Email the completed forms and supporting documents to Stanchartng@sc.com
  4. Document review and reactivation will be completed between 2-4 working days.
  5. Upon completion, you will receive a notification message to fund the account. Please ensure to fund your account immediately to prevent the account returning to dormancy.

B. FORMS AND DOCUMENTS REQUIRED

S/N
Form Type
Download Link
1 Reactivation form Click to Download
2 Email Indemnity Form Click to Download
3 Tax Information Form Click to Download
4 Supporting Documents

a. Valid National ID card / slip

b. Proof of Address (see Appendix)

Appendix 1: A recent copy of any of the documents below

  1. Utility Bill (Water Bill, Electricity Bill, Waste Management Bills etc)
  2. Bank Statement
  3. Rent Receipt
  4. State/Local Government Bill
  5. Estate Service Charge Bill
  6. Tenancy Agreement
  7. Mortgage document
  8. Certificate of Occupancy
  9. Letter of Allocation Document

Note: The document must display the same address as the one provided on the forms.