SC Mobile
SC Mobile
  1. Bank With Us
  2. SC Mobile

Open your bank account instantly on our SC Mobile App

Manage your Accounts effortlessly

Quick, easy access to your accounts and loans lets you track your money and stay in control of your finances.

Priority Banking
Priority Banking

Simplifying your life

Simplifying your life

Open an Instant Account

At Standard Chartered, we understand that we all live busy lives so we are designing and developing an even faster account opening solution where you can open an account in lightning speed.

The SC Mobile app gives you the freedom and time to apply for new bank accounts from the comfort of your home, office or on the go. We’re helping you Bank anytime, anywhere with our iPhone and Android mobile banking apps.

For our Mobile Banking Account Opening application, all we need is you and your mobile. We will ask you for uploads of your Identity Documents that you can prepare before you start. Then with your mobile, simply capture, attach and even upload from your preferred cloud storage.

Card Issuance

Request for your free card when you upgrade your account and get it delivered to any address in Nigeria at zero cost.

Repayments

Securely and conveniently perform your Mortgage, Credit Card and Personal Loan repayments.

Upgrade your account

To enjoy higher transaction limits, you can choose to upgrade your Instant account to Instant Plus Account, Regular Savings Account or Salary Account. You will also be able to apply for an additional account.

Access Account Information

Access up to date information on the following types of accounts using this service: Savings Accounts, Current Accounts, Term Deposits, Loan Accounts and Credit Cards.

Profile Details Change

You can now update your personal details wherever you are, with our convenient new feature through Online and Mobile Banking service.

Business Banking
Business Banking

Easy transactions

Easy transactions

Transfer Funds

Enjoy the convenience of transferring money to other accounts locally and internationally through SC Mobile anywhere, anytime.

Pay Utility Bills

Pay your utility bills such as DSTV, Electricity, LCC, Data and Airtime top-up.

SC Mobile Key

SC Mobile Key (Transaction PIN) is a virtual security token which securely authenticates your login and transactions without the need for Hardware Token or SMS OTP.

Cardless Cash Withdrawal

Enjoy the convenience of withdrawing money from any Standard Chartered Bank Nigeria ATM without a debit card.

QR Pay

Use SC Mobile to pay for goods and services by simply scanning QR barcodes at selected merchant stores and websites.

Invest

Investments on-the-go! The investment tab allows you to buy or sell global Mutual Funds, invest in Treasury Bills and Federal Government Bonds at any time.

Yield Enhancement
Yield Enhancement

Features overview

Features Overview

UPDATE YOUR PROFILE
  • Personal details
  • Contact details
  • Update Residential Address
  • Mailing address
  • Valid ID card update
  • Tax information
  • Transfer History
  • Client communications – SMS, Email
  • e-Statements
  • Mailbox – Receive advice and updates
  • Personalise – Account names
MOVE MONEY
  • Transfer between own account
  • Transfer to other SCB Account
  • Local Transfer to other bank account
  • International Transfer
  • Pay Bills

Digital Debit Card

INTRODUCING DIGITAL CARD FEATURE ON SC MOBILE

Digital Debit Card

What is the new Digital Card feature on SC Mobile?

The Digital Card feature is a duplicate or electronic copy of your physical Debit card(s) and is accessible right on your SC Mobile app.

How do I locate my Digital Card on the SC Mobile app?

Your Digital Card is located beneath your accounts listing on your SC Mobile homepage after you login.

How do I apply for a Digital Card?

You do not need to apply for the Digital Card. The same card information on your debit card will be used to generate an electronic copy (Digital Card) on SC Mobile app.

Is the ‘Digital Card’ the same as a ‘Virtual Card’?

No, the Digital Card is different from a Virtual Card. A Digital Card is a duplicate copy of your physical card information available in electronic format while a Virtual Card is a card created electronically which will NOT have an accompanying physical card.

How secure is the information on my Digital Card?

The information on your Digital Card is secure because you will be required to input a One Time PIN (OTP) when trying to access the card information. Additionally, you will require an OTP to enable the display of the Card Verification Value (CVV).

What are the features / benefits of the Digital Card?
  • Don’t have your physical card with you? You can now securely retrieve your card details (i.e. card number, expiry date & CVV) for online transactions.
  • Once you’ve requested for a new Debit card, you can start making online transactions before the arrival of your physical card. Remember to activate your card first using the “Debit Card Activation & PIN Set” service on SC Mobile app and also notify us to enable your card for ecommerce transactions
  • You can Activate, Change PIN, Block your card and much more using the More Services with the Digital Card features.

Go ahead, try out the Digital Card feature on your SC Mobile app today to experience it yourself.

SC Mobile Key

SC Mobile Key

What is the Standard Chartered Mobile Key?

The Standard Chartered Mobile Key is a virtual security token embedded in your Standard Chartered Mobile app which will enable you to authenticate your mobile or online banking login and transactions through your mobile device.

How do I enable Standard Chartered Mobile key?

There are 2 ways to register.

1. Standard Chartered Mobile Key Introduction Screen

  • Log in to the Standard Chartered Mobile app
  • You should see an introduction screen for Standard Chartered Mobile Key
  • Click on ‘Register Now’ and follow the on-screen instructions to complete registration

2.Post-login menu

  • Log in to the Standard Chartered Mobile app
  • Click on the menu icon located on the top left of the screen
  • Click on ‘Settings’
  • Click on ‘Standard Chartered Mobile Key’
  • Click on ‘Register Now’ and follow the on-screen instructions to complete registration.
How does the Standard Chartered Mobile Key make banking online safer for you?

The Standard Chartered Mobile Key comes with enhanced encryption capabilities which improves the overall security of your mobile app. It will also help you to securely authenticate your logins and transactions on both Online Banking and the Standard Chartered Mobile app.

Why do I need to set up a PIN for my Standard Chartered Mobile Key?

The PIN provides an additional layer of security in authenticating sensitive transactions such as adding a new payee and updating personal particulars via online or mobile banking.

What if I forgot the PIN for my Standard Chartered Mobile Key?

You can change your PIN by logging in to the Standard Chartered Mobile app.

  • Go to ‘Settings’ and select ‘SC Mobile Key’
  • Click on ‘Change PIN for SC Mobile Key’
  • Select ‘Forgot PIN’ and follow the on-screen instructions to reset your PIN

Your PIN change is immediate.

I am not sure if the Standard Chartered Mobile app is supported on my phone. How do I confirm this?

The Standard Chartered Mobile app is supported on Apple iPhones with iOS 9 and above and smartphones with Android 5.0 and above.

What are the benefits of the Standard Chartered Mobile Key?

Seamless: You will no longer need to key in SMS OTPs or use a physical hard token security device to authenticate your banking transactions.

Secure: When you perform sensitive activities such as adding a new payee, Standard Chartered Mobile Key digitally signs these transactions, adding a layer of security on top of the transaction.

Anywhere: Standard Chartered Mobile Key works even when you do not have data or mobile network connectivity. You can still generate your OTP and do transaction signing in offline mode.

Is it compulsory to register for Standard Chartered Mobile Key?

Yes, you will be required to register for the Standard Chartered Mobile Key when you upgrade or download the new SC Mobile App. The SC Mobile Key will be required to perform sensitive online or mobile banking activities that require transaction authentication. These transactions include:

  • Adding a new beneficiary;
  • Transferring funds
  • Making bills payment
  • and much more…
Will I receive any notification alerts after registration?

Yes, you will receive both SMS and email alerts after registration.

What if I want to change my PIN for my Standard Chartered Mobile Key?

You can change your PIN by logging in to the Standard Chartered Mobile app.

  • Go to ‘Settings’ and select ‘SC Mobile Key’.
  • Click on ‘Change PIN for SC Mobile Key’.
  • Follow the on-screen instructions to change your PIN.

Your PIN change is immediate.

I have entered multiple incorrect PIN tries and now I am not able to log in to Online Banking or the Standard Chartered Mobile app. What should I do?

When you log in to the Standard Chartered Mobile app, you will be prompted to re-register for Standard Chartered Mobile Key. Follow the on-screen instructions to complete registration for Standard Chartered Mobile Key and resume using Online Banking and/or the Standard Chartered Mobile app.

How many devices can I register the Standard Chartered Mobile Key on?

For your security, you are only allowed to set up Standard Chartered Mobile Key on one mobile device.

When you register for Standard Chartered Mobile Key on a new mobile device, this will automatically disable Standard Chartered Mobile Key on the previous device.

I am already registered for Standard Chartered Mobile Key on my mobile device. Can I still log in using a second device to view my account details and perform banking transactions without registering for Standard Chartered Mobile Key?

Yes, you may log in using a second device without registering for Standard Chartered Mobile Key on the second device. You can authenticate your login/transaction by approving the Push Notification sent to the mobile device that is registered for Standard Chartered Mobile Key.

What if I lose my mobile device?

Please download the Standard Chartered Mobile app on your new device and re-register for the Standard Chartered Mobile Key. This will immediately disable the Standard Chartered Mobile Key from the previous device that you have lost.

For immediate assistance, please call our 24-hour Client Contact Centre at +2341 2704611-4 or +23480 01235000 (toll free) or alternatively, visit any Standard Chartered branch.

What if I am travelling and do not have a data or network connection on my mobile?

Standard Chartered Mobile Key can still work even when you do not have data or mobile network connectivity. You can generate an offline PIN to authenticate your logins and transactions on Online Banking.

While logging in/performing a transaction – when prompted to authenticate using Standard Chartered Mobile Key,

On the Online Banking screen, click “Generate an Offline PIN” located at the bottom of the screen

Open the Standard Chartered Mobile app on your device that is registered for the Standard Chartered Mobile Key

From the Welcome screen, click on the menu icon located on the top left of the screen – You do not need to log in

Select ‘Offline PIN’

Depending on your transaction type, select either ‘Generate Offline PIN for Login’ or ‘Generate Offline PIN for Transactions’.

You are required to key in your 6-digit PIN to retrieve the offline PIN for authentication

Is it compulsory to register for Standard Chartered Mobile Key?

Yes, you will be required to register for the Standard Chartered Mobile Key when you upgrade or download the new SC Mobile App. The SC Mobile Key will be required to perform sensitive online or mobile banking activities that require transaction authentication. These transactions include:

  • Adding a new beneficiary;
  • Transferring funds
  • Making bills payment
  • and much more…
Digital Centre

DIGITAL BANKING

Explore everything that can be done digitally in just minutes

Help Centre

HELP CENTRE

Find answers to all your banking queries with us

Disclaimer

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