Benefits

Debit Card Features

The Visa Platinum Debit Card is available in local and foreign currencies.

money change transfer limit 01

  • Local spend: ₦200,000 on ATM and ₦2,000,000 on POS/Web per day.
  • International spend:  Daily ATM limit of $100 and a cumulative Monthly limit of $500 (ATM, POS & Web).

atm service

You can withdraw up to USD10,000 on ATM and spend USD15,000 per day on Point Of Sale (POS)/Web.

global worldwide access

The card can be used at any ATM or Point Of Sale (POS) where the Visa sign is displayed, anywhere in the world.

360 rewards

Earn reward points each time you use your Standard Chartered Visa Platinum Debit Card for shopping, entertainment, travel and much more. Register and log in at 360° Rewards.

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device online banking

For special privileges, merchant discounts and Global Customer Assistance Services.

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Application Eligibility

  • Existing account holder

Application Eligibility

  • Existing account holder

Visa debit card is an internationally accepted Visa ATM / Debit Card that is linked to your Standard Chartered Bank account, allowing spending on shopping outlets, online and cash withdrawals at ATMs.

The validity period of the card is 5 years from the date of issue.

You can apply for your free debit card on our mobile app and get it delivered to you free of charge.

Please log on to your SC mobile app or online banking platform to request for another card.

Your card is not enabled for online (e-commerce) transactions by default. You are required to call our contact centre on 0800 123 5000 (toll free) or +234 1 270 4611-4 to switch on this service.

Please visit our website for current fees and charges on debit cards.

Yes, Joint account holders can each have a Visa Debit Card, provided that the joint account can be operated singly.

You can avail an array of financial services at Standard Chartered ATM sites with your Standard Chartered Bank Visa Debit Card.

  • Balance enquiry
  • Mini-statement requests
  • PIN change
  • Cash withdrawals
  • Deposit cash (Naira only)

Yes, you can use your Visa debit card for cash withdrawal on any bank’s ATM in Nigeria (free of charge).

Card activation via SC mobile / online banking

  • Log into your account and click on ‘Help and Services’/Service Request
  • Click ‘Card Activation/Debit ATM Card Pin change and select the card to activate
  • Enter 4-digit PIN you want to use with card, then confirm
  • Enter the OTP sent to you through SMS
  • Your PIN is now set up and your card is ready to use

Card activation via ATM

  • Call contact centre on 0800 123 5000 (toll free) or +234 1 270 4611-4 to activate card
  • Insert new card into Standard Chartered Bank ATM
  • Enter any 4-digit PIN as initial PIN
  • Select change PIN
  • Enter 4-digit PIN you want to use with card, then confirm
  • Log in to Standard Chartered Bank mobile app
  • Select Service Request
  • Click Card Management
  • Select Debit/ATM Card PIN change
  • Select your card
  • Enter your new 4-digit PIN, then confirm PIN
  • Click Next
  • Enter the OTP sent to you through SMS

SC Mobile App

  • Login to SC Mobile App
  • Tap Menu (top left), Inbox
  • Click Secure Mail, New Message (top right)
  • Under category, select Card Complaints
  • Input Subject
  • In message, please provide details of the dispute transaction or dispense error such as card number (e.g. 123456******5324), transaction date/time, amount, merchant or Bank name, ATM location, etc and Send

iBanking Online

  • Login to iBanking at sc.com/ng
  • Tap your Account Name (top left)
  • Select Compose Mail
  • Under category, select Card Complaints
  • Input Subject
  • In message, please provide details of the dispute transaction or dispense error such as card number (e.g. 123456******5324), transaction date/time, amount, merchant or Bank name, ATM location, etc and Send

Security of your PIN: – Your PIN should be confidential and known to you only. For Security reasons DO NOT write your PIN on your card and or any item in your wallet or purse or any item liable to be lost and stolen simultaneously with your card. The security of your Card & PIN is extremely important. If you fail to observe these security requirements you will be liable for any unauthorised use and any loss involved.

If you suspect your card has been stolen or if you happen to lose your card, you need to report the loss or theft by calling our 24/7 Contact Centre 0800 123 5000 (toll free) or +234 1 270 4611-4.

You can stop the usage of your card for online (e-commerce transactions) by calling our contact centre on +234 1 270 4611-4.
However, you will be unable to use the debit card for online transactions (e-commerce) when switched off.

For enhanced protection against online fraud, you will receive an OTP for every online purchase you make with your Standard Chartered card. The purpose is to validate that it is our genuine client making the purchase. This technology is called 3D Secure, and it makes online payments easy and secure.

  • The screen says that an OTP has been sent, but I haven’t received it. What should I do?

The OTP would be sent instantly to the registered mobile number and email address in our records. Please check if these details displayed on the screen are correct. If they are correct, please click on ‘Resend OTP’. If the issue persists, please contact us.

  • Do I need to register for this service?

 No. This feature is automatically enabled for your Standard Chartered Bank card.

  • Is there a fee for this service?

No. This service is free.

Call Us

Call our hotline for further information.

+2348001235000
(Toll free number)

01 2704611 – 4
(When dialing in Nigeria)

+234 1 2704611 – 4
(When dialing from overseas)

Email Us

Alternatively, please drop us an email and we will contact you soon.

Email Us

Locate Us

Visit the branch that is nearest to you.

Find a Branch

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Visa Platinum Debit Card Enjoy higher spending limits and have access to more benefits.

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This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/ng and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

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