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FOR INDIVIDUAL

FOR BUSINESS

STANDARD CHARTERED BANK NIGERIA LIMITED DEBIT CARD CASHBACK CAMPAIGN FOR PERSONAL BANKING CLIENT

FREQUENTLY ASKED QUESTIONS (FAQ)

The Visa Debit Card Cashback Campaign is an incentive of Standard Chartered Bank Nigeria Limited (SCB Nigeria) aimed at rewarding clients with a percentage of their debit card spend on Point of Sale (POS) and Online (web) transactions.

One of the key benefits of this campaign is that as you earn cashback on qualifying transactions, you also earn rewards points on your card spend via our 360 rewards portal.

The cashback campaign is targeted at Personal Banking clients who spend with their Naira Visa Gold Debit Card only

All POS & Online(web) transactions other than cash withdrawals are eligible for Cashback (‘Eligible Transactions’). No Cashback will be paid on ATM and POS cash withdrawals.

The cashback to be paid is based on the cumulative monthly amount of all eligible transactions, and the percentage is outlined as follows.

Monthly Transaction Band Cashback Percentage
₦0 – ₦4,999 No Reward
₦5,000 – ₦100,000 0.1%
₦100,001 – ₦300,000 0.1%
₦300,001 – ₦2,000,000 0.2%*

Maximum monthly cashback per client is N600.

Yes, the minimum monthly amount you require to spend and earn a cashback is N5,000.

You will receive your cashback into your account monthly, for the campaign period. The Bank will accumulate all your eligible transactions at the end of each month and apply the corresponding cashback amount based on your transaction band.

The cashback campaign will commence on 1st August 2024 and end by 31st October 2024.

  • The Visa 360° is a reward platform that automatically allocates points for every payment made with your Debit card.
  • The Qualifying Payments for the reward points are POS transactions, eCommerce/online transactions. Cash withdrawal via ATM, Agency banking POS or any other means are not eligible for the reward points.
  • Visit the rewards website via http://rewards.sc.com/ng and select ‘Click hereto Sign Up’ on the login page.
  • Input the requested information to register your card(s) and create your loyalty account.
  • Authenticate your request with a One-Time Password sent to your mobile number and email address.
  • Activate your account via the link in the ‘registration successful email’ you receive through your email.

If you are a registered user, visit http://rewards.sc.com/ng, input your email address and password to sign-in

To redeem your points, login to your Standard Chartered 360° Rewards account and select a reward category from the main page (e.g., Flights, Hotels, Car Rental, Gift Vouchers, Shop, etc.) and click on the items that you want to redeem.

The Standard Chartered 360° Rewards allows you to redeem the points you have earned for a wide selection of rewards. You can redeem items such as airtime, electronics, home goods, fashion accessories, gift vouchers etc from the listed merchants.

You can also choose to convert your Standard Chartered 360° reward points into popular frequent flier airline or frequent guest hotel programs.

Below is an illustration of how points are earned.

Debit Card Type Minimum transaction per point
Visa Gold Card N500 = 1 point

For example: if you use your Gold Debit card to do a transaction of N2000, the earned points will be 4 points.

  • On the login page, click on ‘Forgot Password’.
  • Select your preferred reset option and input the necessary information.
  • Wait for few seconds to receive the OTP through your email or phone number in the Bank’s record.
  • Complete the process by providing your new password

No. Your cashback will be paid into your SCB Nigeria account with the Bank while the reward points that you earned will be available on your profile on the Standard Chartered 360 Rewards Portal.

You can then use your reward points to redeem any item of your choice from the portal.

For Visa 360 Rewards, this is a continuous benefit on your card. You will earn points if you spend with your card on POS and Online.

  • The Bank reserves the right to suspend, terminate or change the terms and requirements of the Visa Debit Card Cashback Campaign at any time.
  • The Terms of this Cashback campaign are inclusive of the general Client Terms for operating a SCB Nigeria bank account.
  • For any enquiries/support, please send an email to clientcare.ng@sc.com or contact us via telephone on 02 01270 4611- 4; 0800 123 5000 (Toll free)

  • POS – Point of Sales
  • Eligible transactions – transactions carried out Online (web) and on Point of Sales (POS)
  • SC – means Standard Chartered
  • ATM – Automated Teller Machine