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China Africa Network
China Africa Network

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We value our relationship with you and would love to hear about your experience with us.

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You can leave your contact details in the form below and we will get in touch with you.

Gh managing market volatility
Gh managing market volatility

Talk to Us

At Standard Chartered, we are committed to make banking a pleasant experience. As such we always welcome your enquiries, feedback and suggestions.

Talk to us

Call our Client Care Centre hotline for immediate assistance

Personal/Priority/Business Banking Clients – Available 24 Hours
0800740100 (local toll-free number)
+233 302740100
+233 302740100 (if calling from overseas)

Commercial, Corporate and Institutional Banking Clients

Client Service Group(CSG) – Mon – Fri: 8.30 am – 5.00 pm
+233 302633427
+233 302633428
+233 302633429

Foreign Currency Account
Foreign Currency Account

Visit us

Use the branch locator to find the nearest branch or ATM

Locate Us

Click here to locate our Branch and Shared ATM Network locations.

Standing out of the crowd
Standing out of the crowd

Compliments & Complaints

Tell us your experience

At Standard Chartered, your feedback matters to us.

If you would like to share your feedback you can email us securely via Online Banking or the Standard Chartered Mobile App in a few simple steps:

  1. Log in to your Online Banking account.
  2. Click on your name at the top-right of the page, and select ‘Mailbox’ from the drop-down menu.
  3. Follow the instructions to authenticate your login via the SC Mobile App or generate an offline PIN.
  4. Click on ‘Compose Message’ to submit your secure message.
  1. Log in to the SC Mobile App.
  2. Click on the drop-down menu at the top-left of the screen.
  3. Click on ‘Inbox’ and select the ‘Secure Mail’ tab.
  4. Click on the icon at the top-right of the screen and compose your secure message.

We are committed to providing the best banking experience for all our clients and will do everything we can to ensure your concerns are addressed.


If, despite our best efforts, you remain dissatisfied with our resolution to your complaint, you may seek further assistance from The Financial Industry Disputes Resolution Centre (FIDReC). FIDReC is an independent Alternative Dispute Resolution centre.


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The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

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