24-Hour Platinum Concierge.
Card Features
  • Dedicated website - The Infinite card comes with a dedicated website club at www.VISAinfinitecard.com

  • You must be a Priority banking customer in order to apply for a VISA Infinite Card

  • Lounge access to over 824 lounges in over 300 cities for you and a partner. Download the LoungeKey app or access https://www.loungekey.com/ to know available lounges. You can also track your lounge visit history with LoungeKey

  • Telephone medical advice, inoculation and visa requirement information

  • Travel: Air travel reservation and information services; hotel reservation and information services; international apartment reservations service; chauffeur-driven car service; airport transfer service; car hire reservation and information service; package holidays information service; rail and ferry information service; travel and health advice; insurance queries and currency advice

  • Full multi-trip travel insurance (90 days)

  • Free legal, multilingual interpreter and medical referral services

  • Concierge services

  • Internet transactions for online purchases, car hire, restaurants, hotels and airline reservations

  • Cardholders receive purchase protection and extended warranty guarantees

  • Emergency cash disbursement

  • Exclusive discounts and special offers

  • Special discount offers for Visa Infinite club members- available at https://www.visainfinitecard.com/

  • Cardholders receive purchase protection and extended warranty guarantees

  • Entertainment and leisure: International dining; golf course information service; yacht charter and hospitality and event ticketing service

  • Retail and personal: Domestic services; flower delivery; gift delivery; news service; courier service; wedding and life event management

  • To report the loss of the card, please dial toll free number +1 410 581 9994, which can be found on the back of the card.

Call Us

At Standard Chartered, we are committed to make banking a pleasant experience. As such we always welcome your enquiries, feedback and suggestions.

Call us on +233 302 740100.

Email Us

Alternatively, please drop us an email and we will contact you soon.

Email Us »

Contact Me

We value our relationship with you and would love to hear about your experience with us.You can leave your contact details in the form below and we will get in touch with you.

Contact Me »

Locate Us

Visit the branch that is nearest to you.

Find a Branch »

You might also be interested in

Visa Platinum Credit Card

When your work or leisure takes you places, you want your card to be international too. With the Visa Platinum card, you can enjoy:

More details »
Back to Top

Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.