Important Notice:

According to UnionPay, from 1 April 2016, LINK ATM network in United Kingdom will not support withdrawal from UnionPay cards. Before your trip, please visit UnionPay’s website at www.unionpayintl.com and select “ATM Query” for the latest information about the ATM networks which support UnionPay card at your destination.

For enquiry, please call our Customer Service Hotline at 2886 8868.

ATM Card

Catering to your daily banking needs

We offer 3 types of ATM cards to best suit your unique needs, and allow you to manage up to 3 Standard Chartered accounts on one card1:

Wide range of services

Automatic Teller Machines (ATMs)

  • Cash withdrawal2
  • Account balance enquiry
  • Fund transfer between accounts
  • Bill payment
  • Request for cheque book and monthly statement
  • Charity donation

Cash Deposit Machines

  • Deposit cash directly into your accounts using your ATM card, without the need to enter your account number

Convenient Withdrawals via Extensive ATM Network

You can perform ATM transactions when the following signs are displayed:


logo jetco
JETCO has more than 3,000 Standard Chartered and JETCO ATMs in Hong Kong, Macau and China

logo unionpay
UnionPay offers the biggest ATM network in China with around 400,000 ATMs for you to withdraw and exchange RMB. You can also withdraw and exchange foreign currencies at over 1,000,000 UnionPay ATMs overseas. To learn more about the benefits of the UnionPay ATM Card, please click here.

logo cirrus
Withdraw and exchange foreign currencies at more than 1 million ATMs in 210 countries overseas

Shopping Convenience

With Standard Chartered's ATM cards, shopping around the world is more convenient. Enjoy cashless shopping at any merchant displaying the signs below (EPS, UnionPay3 and Maestro). Your account will be debited automatically once you have entered your Personal Identification Number (PIN) at the terminal:

  • EPS
  • UnionPay
  • Maestro
logo eps logo unionpay logo maestro

Simplified ATM Service

Features:

2 functions are available

  • Cash withdrawal
  • Change of Personal Identity Number (PIN)
Privileges for senior customers:
  • We offer a perpetual ATM card annual fee waiver to customers aged 65 or above and who apply for our simplified ATM service card

Tips on Using Your ATM Card

ATM Security – ATM Skimming Fraud

In view of increasing number of ATM skimming fraud attempts in Hong Kong recently, we wish to remind cardholders to be more alert in using Automated Teller Machines (ATMs).

Please take precautionary measures to protect your Personal Identity Number (PIN) and ATM cards appropriately at all times, including:

  • covering the keypad while entering the PIN; and
  • watching out for any irregularity when using the ATMs, in particular whether the keypad cover has been removed and any suspicious device has been installed at the card insertion slot. Please report to the bank promptly if irregularity is found

Each ATM of our Bank should have a key pad cover – if you find the cover is damaged or removed, please stop the transaction and inform our bank staff immediately

 

Our Bank has 4 kinds of card insert slot for our ATM - If you find the card insert slot is damaged or being installed with suspicious device, please stop the transaction and inform our bank staff immediately.


 

Keep your ATM card and Personal Identification Number (PIN) Secure
  • You must keep your ATM Card details, including but not limited to the ATM Card number, expiry date, and cardholder name safe. You should not let anyone else use your ATM Card. You should keep your ATM Card and respective details secure (including keeping it in a safe place)
  • Do not disclose your PIN to any other person
  • Do not write your PIN on your card or anything you usually keep with or near it
  • Do not use an obvious number such as your HKID number, telephone number, date of birth or other easily accessible personal information as your PIN
  • Regularly change your PIN at our ATM
  • If your card has been lost or stolen, please call our designated 24–hour ATM Hotline on 2886 8888 or 2886 4111.
International network
  • To find out which international network you can access your card through, please refer to the back of your ATM card

Remarks

  1. Default daily withdrawal limits per customer

    ATM transactions

    Default daily withdrawal limits per customer

    • Cash withdrawal /transfer to account not linked to the card / Jet Payment:
    • Priority Banking or Premium Customers: HKD 30,000
    • Easy Banking or non Relationship Banking Customers: HKD 20,000
    Electronic payments

    Up to HKD 50,000*
    * This limit applies to transactions completed through EPS, UnionPay or Maestro Point–Of–Sale terminals. In the event that the ATM card is used to perform any PPS transactions and tax/eIPO payments via an ATM, this limit will be automatically increased to HKD 100,000

  2. The minimum cash withdrawal amount is HKD 100 when using Standard Chartered ATMs, and HKD 500 for other JETCO ATMs
  3. When you shop with your UnionPay ATM card, both PIN and signature are required

Related Promotions and Services

Additional Meal Voucher in Hong Kong Disneyland

From now till 12 September 2018, ATM cardholders will be entitled to one additional meal voucher upon purchase of designated Hong Kong Disneyland general admission or child ticket with Standard Chartered ATM cards via UnionPay Network, including Standard Chartered MARVEL ATM cards, from the ticket booth or the main entrance at Hong Kong Disneyland. Offer is subject to Terms and Conditions. For further details of designated tickets, please visit www.hongkongdisneyland.com.

Note: This privilege is applicable to all Standard Chartered ATM cards via UnionPay Network, including Standard Chartered MARVEL ATM cards. Offer is applicable to Hong Kong residents only.



Enjoy exclusive UnionPay shopping and dining offers around the globe

From 8 March to 6 May 2018 (every Thursdays to Sundays and Public Holidays), enjoy HK$50 city'super Shopping Voucher upon spending of HK$1,000 with valid Standard Chartered UnionPay ATM Card at Beauty/Personal Care Merchants at Harbour City; or enjoy HK$100 Harbour City Beauty Coupon at Designated Merchants upon spending of HK$3,000 with valid Standard Chartered UnionPay ATM Card at Fashion Merchants at Harbour City.

In addition, Standard Chartered UnionPay ATM cardholders will be entitled to fabulous privileges in designated restaurants or merchants from now till 31 December 2018. Offer is subject to Terms and Conditions. For further details, please visit www.unionpayintl.com/hk/.

Note: This privilege is applicable to all Standard Chartered ATM cards via UnionPay Network.



Enjoy a 1% Cash Rebate on all Apple Pay transactions

Change the way you pay. Simply add your Standard Chartered ATM Card to Apple Pay on your iPhone, Apple Watch and iPad, and make your ATM card as a default card for a faster, easier and more rewarding way to pay. From now till 31 July 2018 , you can enjoy a 1% Cash Rebate for all Apple Pay transactions. Offer is subject to Terms and Conditions.

Note: This offer is only applicable to all Standard Chartered ATM cards via UnionPay Network.



Exclusive Shopping and Dining Privileges for Standard Chartered MARVEL ATM Cardholders

Hong Kong Disneyland Offer

From now till 7 May 2018, Standard Chartered MARVEL ATM Cardholders can enjoy 10% off* for any merchandise purchase over HK$800 and enjoy 10% off^ for any combo purchase of food & beverages after 5pm in Hong Kong Disneyland. Offer is subject to Terms and Conditions. For further details, please visit www.hongkongdisneyland.com.

Hot Toys Offer

From now till 7 May 2018, Standard Chartered MARVEL ATM Cardholders can enjoy 5% off for items in regular / fixed price# at Hot Toys. Offer is subject to Terms and Conditions.

Note: This offer is only applicable to Standard Chartered MARVEL ATM cards.

*Not applicable to the purchase of photos, photography service, PANDORA jewellery, CHOW TAI FOOK jewellery, electronic products, non-Disney items/convenience items, SD cards, media products, LEGO® items and selected items as HKITP may from time to time specify.

^ Available at Signature and Deluxe Restaurants in Hong Kong Disneyland. Please refer to the Park Guide Map for restaurant details.

# Available to Disney licensed Hot Toys 1:6 scale collectible figure in Hot Toys Secret Base & Toy Hunters only. Please refer to the Section C under Terms and Conditions of Standard Chartered MARVEL ATM Card Offers for restriction details.



oversea
Enjoy Free Overseas ATM Cash Withdrawals

Overseas ATM Cash Withdrawal at JETCO, MasterCard/Cirrus, UnionPay and Visa/PLUS ATM networks from Savings or Current Accounts Handling Fee is waived for Priority Banking & Premium programme clients.

Note: This privilege is applicable to all Standard Chartered ATM cards. The overseas cash withdrawals may also be subject to fees and charges imposed by the overseas local bank which provides the ATM service. Please pay attention before making cash withdrawal.

New arrangement on overseas ATM daily withdrawal limit

According to UnionPay, from 1 April 2016, LINK ATM network in United Kingdom will not support withdrawal from UnionPay cards. Before your trip, please visit UnionPay’s website at www.unionpayintl.com and select “ATM Query” for the latest information about the ATM networks which support UnionPay card at your destination.

For enquiry, please call our Customer Service Hotline at 2886 8868.



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