Apply Octopus Automatic Add Value Service Now
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Attractive Benefits of Octopus AAVS

  • Earn 360° Rewards Points or CashBack based on the types of Standard Chartered Credit Card you are holding
  • You may apply for AAVS for yourself and up to three supplementary credit cardholders at the same time and earn 360° Rewards Points or CashBack from every reloading made by your family members
  • Clients only have to bear the liability of loss within the first three hours of successfully reporting the loss. Each Octopus can be auto-reloaded once every day
  • Every automatic add-value transaction will be listed on your monthly statement to help you better manage your daily expenses

  • * This promotion is organised by Octopus Cards Limited and is subject to the respective terms and conditions of Octopus Cards Limited, please refer to for details.

Simple and Easy to Apply AAVS

Step 1. Apply the service through different channels.

1. Apply Online   Apply Now
2. Call Application Hotline: 2209 5511
Download Application Form

Complete the application form and fax to 2282 0219 or mail to Standard Chartered Bank (Hong Kong) Limited, P.O. Box 68394, Kowloon East Post Office, Kowloon

Step 2. You will receive a letter notifying you the activation instructions of the AAVS.


  1. Standard Chartered Credit Card Principal Card customers are eligible for Standard Chartered Credit Card Octopus Automatic Add Value Service, but it is not applicable to Standard Chartered WorldMiles Card (formerly known as Standard Chartered American Express® Card), Standard Chartered JOS Visa Platinum Card, Corporate Card and Visa Signature Business Card.
  2. Application of Automatic Add Value Service ("AAVS") for Supplementary Credit Card holder is only applicable to Principal Credit Card holder who has already enrolled / would like to apply the AAVS at the same time.
  3. Each of the applicants must apply for the AAVS with an Octopus card or product ("Octopus"). The approval of the application shall be at the discretion of Octopus Cards Limited and Standard Chartered Bank ("the Bank").
  4. Phone application for Octopus Automatic Add Value Service can only be made by the principal cardholder only.
  5. The AAVS is free for all first time applications. A handling fee of HK$20 will be levied for applications switched from other banks or re-activation of AAVS. The handling fee will be deducted from the newly designated credit card once the application is approved.
  6. Should applicants who opt for auto-reloading HK$150/HK$500 per transaction want to switch to another bank that only provides the option of auto-reloading HK$250 per transaction thereafter, applicants should either change the auto-reloading amount to HK$250 or cancel the AAVS before switching to another bank. Applicants are required to pay Octopus Cards Limited a non-refundable handling fee.
  7. For more details of the application terms and conditions for Octopus Automatic Add Value Service, please refer to the application form.

You still don’t have the only Asia Miles Co-branded Card in Hong Kong?

From now till 31 May 2017, upon successful application of Standard Chartered Asia Miles Mastercard, you can enjoy a welcome offer of HK$0.5 = 1 for the first HK$7,500 spending and HK$2 = 1 for the subsequent spending, total up to 30,000.

Welcome Offer is only applicable to the eligible transactions and subject to a maximum limit of Asia Miles. Terms and conditions apply.

Remark: Annualised Percentage Rate (“APR”) for retail purchase is 33.41%; annual fee is HK$1,800. An APR is a reference rate which includes the basic interest rate and other fees and charges of a product expressed as an annualised rate.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.