Octopus Automatic Add Value Service

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Octopus Automatic Add Value Service

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Earn 360° Rewards Points or CashBack

Earn 360° Rewards Points or CashBack upon every reload amount

AAVS for up to three supplementary credit cardholders

You may apply for AAVS for yourself and up to three supplementary credit cardholders at the same time

Only have to bear the liability of loss within the first three hours

Clients only have to bear the liability of loss within the first three hours of successfully reporting the loss. Each Octopus can only be auto-reloaded once every day

Clear auto-reload records

Every auto-reload transaction will be listed on your monthly statement to help you better manage your daily expenses

Simple and easy to apply AAVS

Step 1 : Apply the service through different channels.

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1. Apply online

Applicable to Standard Chartered / MANHATTAN credit cardholder:

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2. Call application hotline:
2209 5511

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3. Apply by post

Applicable to Standard Chartered / MANHATTAN Credit Card holder

Download application form

Complete the application form and mail to Standard Chartered Bank (Hong Kong) Limited, P.O. Box 68394, Kowloon East Post Office, Kowloon.

Step 2 : You will receive a letter notifying you the activation instructions of the AAVS upon approval.

1. Standard Chartered / MANHATTAN credit card principal card customers are eligible for Standard Chartered / MANHATTAN credit card Octopus Automatic Add Value Service, but it is not applicable to Standard Chartered WorldMiles Card (formerly known as Standard Chartered American Express® Card), Standard Chartered JOS Visa Platinum Card, Corporate Card and Visa Signature Business Card.

2. Application of Automatic Add Value Service (“AAVS”) for Supplementary credit card cardholder is only applicable to principal credit cardholder who has already enrolled / would like to apply the AAVS at the same time.

3. Each of the applicants must apply for the AAVS with an Octopus card or product (“Octopus”). The approval of the application shall be at the discretion of Octopus Cards Limited and Standard Chartered Bank (“the Bank”).

4. Phone application for Octopus Automatic Add Value Service can only be made by the principal cardholder only.

5. The AAVS is free for all first time applications. A handling fee of HK$20 will be levied for applications switched from other banks or re-activation of AAVS. The handling fee will be deducted from the newly designated credit card once the application is approved.

6. Should applicants who opt for auto-reloading HK$150/HK$500 per transaction want to switch to another bank that only provides the option of auto-reloading HK$250 per transaction thereafter, applicants should either change the auto-reloading amount to HK$250 or cancel the AAVS before switching to another bank. Applicants are required to pay Octopus Cards Limited a non-refundable handling fee.

7. For more details of the application terms and conditions for Octopus Automatic Add Value Service, please refer to the application form.

8. The AAVS approval processing time normally takes around 2 to 3 weeks. An activation letter will be sent to the applicant upon confirmation of successful application.

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Attractive Benefits of Octopus AAVS