Dedicated to providing a convenient banking experience, you can perform a wide range of transactions with Standard Chartered Bank's choice of 3 ATM cards

Important Notice:

According to UnionPay, from 1 April 2016, LINK ATM network in United Kingdom will not support withdrawal from UnionPay cards. Before your trip, please visit UnionPay’s website at www.unionpayintl.com and select “ATM Query” for the latest information about the ATM networks which support UnionPay card at your destination.

For enquiry, please call our Customer Service Hotline at 2886 8868.

ATM Card

Catering to your daily banking needs

We offer 3 types of ATM cards to best suit your unique needs, and allow you to manage up to 3 Standard Chartered accounts on one card1:

Wide range of services

Automatic Teller Machines (ATMs)

  • Cash withdrawal2
  • Account balance enquiry
  • Fund transfer between accounts
  • Bill payment
  • Request for cheque book and monthly statement
  • Charity donation

Cash Deposit Machines

  • Deposit cash directly into your accounts using your ATM card, without the need to enter your account number

Convenient Withdrawals via Extensive ATM Network

You can perform ATM transactions when the following signs are displayed:

JETCO
logo jetco
JETCO has more than 3,000 Standard Chartered and JETCO ATMs in Hong Kong, Macau and China
UnionPay
logo unionpay
UnionPay offers the biggest ATM network in China with around 400,000 ATMs for you to withdraw and exchange RMB. You can also withdraw and exchange foreign currencies at over 1,000,000 UnionPay ATMs overseas. To learn more about the benefits of the UnionPay ATM Card, please click here.
CIRRUS
logo cirrus
Withdraw and exchange foreign currencies at more than 1 million ATMs in 210 countries overseas

Shopping Convenience

With Standard Chartered's ATM cards, shopping around the world is more convenient. Enjoy cashless shopping at any merchant displaying the signs below (EPS, UnionPay3 and Maestro). Your account will be debited automatically once you have entered your Personal Identification Number (PIN) at the terminal:

  • EPS
  • UnionPay
  • Maestro
logo eps logo unionpay logo maestro

Simplified ATM Service

Features:

2 functions are available

  • Cash withdrawal
  • Change of Personal Identity Number (PIN)
Privileges for senior customers:
  • We offer a perpetual ATM card annual fee waiver to customers aged 65 or above and who apply for our simplified ATM service card

Tips on Using Your ATM Card

Report lost or stolen card
  • If your card has been lost or stolen, please call our designated 24–hour ATM Hotline on 2886 8888 or 2886 4111 (Press 2 *)
Personal Identification Number (PIN) safety suggestions
  • Do not disclose your PIN to any other person
  • Do not write your PIN on your card or anything you usually keep with or near it
  • Do not use an obvious number such as your HKID number, telephone number, date of birth or other easily accessible personal information as your PIN
  • Regularly change your PIN at our ATM
International network
  • To find out which international network you can access your card through, please refer to the back of your ATM card

Remarks

  1. Default daily withdrawal limits per customer

    ATM transactions

    Default daily withdrawal limits per customer

    • Cash withdrawal /transfer to account not linked to the card / Jet Payment:
    • Priority Banking or Premium Customers: HKD 30,000
    • Easy Banking or non Relationship Banking Customers: HKD 20,000
    Electronic payments

    Up to HKD 50,000*
    * This limit applies to transactions completed through EPS, UnionPay or Maestro Point–Of–Sale terminals. In the event that the ATM card is used to perform any PPS transactions and tax/eIPO payments via an ATM, this limit will be automatically increased to HKD 100,000

  2. The minimum cash withdrawal amount is HKD 100 when using Standard Chartered ATMs, and HKD 500 for other JETCO ATMs
  3. When you shop with your UnionPay ATM card, both PIN and signature are required

Related Promotions and Services

Overseas ATM Cash Withdrawals

New arrangement on overseas ATM daily withdrawal limit

According to UnionPay, from 1 April 2016, LINK ATM network in United Kingdom will not support withdrawal from UnionPay cards. Before your trip, please visit UnionPay’s website at www.unionpayintl.com and select “ATM Query” for the latest information about the ATM networks which support UnionPay card at your destination.

For enquiry, please call our Customer Service Hotline at 2886 8868.



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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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