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Priority Banking AUM Campaign for Existing Clients Terms and Conditions (August – October 2023)

  1. The Campaign Period will run from 1 August 2023 until 31 October 2023 (both dates inclusive).
  2. The offer is available to select existing clients of Standard Chartered Bank UAE, (hereinafter “the Bank”) in its Priority Banking, Premium Banking and Personal Banking segments.
  3. For the purpose of this campaign:
    1. Existing Clients are defined as the Bank’s clients who hold an active relationship with the Bank with a Current and/or Savings account in Priority Banking, Premium Banking or Personal Banking and are the primary account holder for the account where the account was opened on or before 1st August 2023.
    2. Assets under Management (“AUM”) is calculated as the sum of balances of Current and/or Savings Accounts, Fixed Deposits, Investments including Mutual Funds, Wrap products, Fixed Income Securities, Smart Savings Plans, Single Premium Insurance, including Investments held under Wealth Lending, MortgageOne and SaadiqOne accounts, including Saadiq variants, in AED or foreign currency equivalents.
    3. New Funds: For Existing clients, New Funds are defined as the average monthly AUM held by the client for 3 calendar months.
  4. Cashback Offer
    1. Select clients who meet the minimum eligibility criteria set out below for the products are eligible for the maximum cashback based on the below tiers:
      Client AUM
      on 31 July 2023
      Minimum Eligible
      AUM Balance
      AED 0 to AED 257,000 AED 370,000 AED 1,000
    2. An individual client can receive a maximum cashback of AED 1,000 as per the table above.
    3. Cashback Pay-outs shall be as per the following schedule:
      Grow AUM Balance
      to AED 370,000 By
      (Funding Date)
      Holding Period Cashback
      31 Aug’23 1-Sep-23 to 30-Nov-23 31-Dec-23
      30 Sep’23 1-Oct-23 to 31-Dec-23 31-Jan-24
      31 Oct’23 1-Nov-23 to 31-Jan-24 28-Feb-24
    4. In case a client’s AUM balance drops during a Holding Period, they will not be eligible for that cashback. However, if the client is eligible again during the subsequent Holding Period, then they may be eligible for the cashback for that particular Holding Period.
    5. The bank will credit the cashback into the client’s current / savings account upon qualification. Clients will be required to have an open and active AED current / savings account to receive the cashback.
    6. Cashback are non-transferable and cannot be paid, remitted, or deposited to a person or account other than the client.
  5. Clients in Premium Banking and Personal Banking segments agree to be upgraded to Priority Banking upon meeting the Minimum Eligibility AUM and agree to be covered under the Priority Terms & Conditions
  6. The Bank shall not pay late payment charges or additional profit for any delay in giving the cashback and/or prize.
  7. The Bank shall not be liable for any delay in giving the cashback and/or prize if such delay is because the client cannot be contacted.
  8. Minor / Guardianship accounts are excluded from the campaign.
  9. Transfer of funds from a client’s spouse, siblings, parents, or children’s accounts into the client’s account via internal transfer, cash withdrawal and deposit or transfers routed through other bank(s) will be excluded from New Funds calculations.
  10. The Bank reserves the right to disqualify any client from the cashback and/or prize if it has reasonable grounds to believe the client has breached any of the terms, conditions, and rules of the campaign. It also has the right at any time to verify the validity of the eligibility of all clients, not limited to just the information provided.
  11. All taxes, fees and other charges, if any, payable on the cashback and/or prize shall be the sole responsibility and liability of the client.
  12. The Bank reserves the right to terminate the campaign and to vary or modify any of the terms and conditions herein from time to time. In case of disputes, the decision of the Bank shall be final and binding. Further, the Bank reserves the right to cancel or amend the campaign and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any anticipated law or regulation or any other event outside the Bank’s control. Any change to the campaign would be notified as soon as possible by the Bank. In the event of such change or termination, clients agree to relinquish their rights in respect to the campaign and acknowledge that they will have no recourse against the Bank
  13. This offer is not valid in conjunction with any other special promotion or other reward periodical campaign.
  14. The campaign and these terms and conditions are governed by the Laws of the United Arab Emirates and any disputes will be subject to the exclusive jurisdiction of the courts of Dubai.
  15. Should you have any concerns or complaints regarding any of our products or services, you may raise your complaint by emailing us at resolution@sc.comor calling our Client Care Centre on +971 600 5222 88, and we will get back to you within 2 working days. To know more about our Complaints Resolution process, visit https://www.sc.com/ae/customer-service/.
  16. All other Standard Chartered Bank Terms and Conditions apply. Please visit sc.com/ae for terms and conditions.

Arabic version will be made available upon request.