Disclaimer

This is to inform that by clicking on the hyperlink, you will be leaving sc.com/ae and entering a website operated by other parties.

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/ae

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Service Impact Update

System Outage Notification

Scheduled and Unscheduled System Outage Notification

OUTAGE TYPE OUTAGE DESCRIPTION EXPECTED DOWNTIME
Online & Mobile Banking fund transfer services Online Banking and SC Mobile App fund transfer services will not be available From 9:00 pm on 18 June to 3:00 am on 19 June 2022
Online & Mobile Banking eStatement Online Banking and SC Mobile App eStatement services will not be available From 3:00 pm to 8:00 pm on 19 June 2022
Online Mutual Funds Platform Our Online Mutual Funds platform will be unavailable on the SC Mobile App From 1:00 pm on 18 June to 12:00 am on 19 June 2022
Debit Card services Debit card services will not be available through various channels such us:

  1. Online/Mobile Banking
  2. eCommerce websites
  3. Point-Of-Sale machines
  4. Automated Teller Machines and Cash Deposit Machines
  5. Client Care Centre
From 12:00 am to 1:15 am on 18 June 2022

 

To report a fraudulent transaction please call our Client Care Centre at 600 5222 88 or +971 600 5222 88 (if calling from overseas).

We apologise for any inconvenience caused and thank you for your patience and understanding.