Service Impact Update
System Maintenance Notification
System Maintenance Notification
|
OUTAGE TYPE
|
OUTAGE DESCRIPTION
|
EXPECTED DOWNTIME
|
|---|---|---|
| Utility Bill Payment | Utility bill payments on Online Banking and the SC Mobile App may experience interruptions. |
From 12:00 AM to 4:00 AM and from 7:30 PM to 7:50 PM on 19 September 2026 & From 1:00 AM to 2:00 AM on 20 Sep 2026 |
| Digital Banking | Online Banking and SC Mobile App services will not be available. | From 2:30 AM to 3:30 AM on 20 Sep 2026 |
| Transfer Services | Local transfers above AED 50,000 via Online Banking and the SC Mobile App will be temporarily unavailable. | From 8:00 AM to 3:00 PM on 20 Sep 2026 |
| Credit/Debit Card | Point of Sale (POS) transactions and online purchases made using Credit or Debit Cards will be temporarily unavailable. | From 12:30 AM to 12:32 AM on 25 Sep 2026 |
To report a fraudulent transaction please call our Client Care Centre at 600 5222 88 or +971 600 5222 88 (if calling from overseas).
We apologise for any inconvenience caused and thank you for your patience and understanding.