Service Impact Update
System Maintenance Notification
System Maintenance Notification
|
OUTAGE TYPE
|
OUTAGE DESCRIPTION
|
EXPECTED DOWNTIME
|
|---|---|---|
| Transaction Alerts | Transaction Alerts (SMS/Push Notifications) will not be dispatched during this period. They will be sent on resumption of this service. | From 10:40 PM on 18 Jul to 12:00 AM on 19 Jul 2026 |
| Digital Banking | Online Banking and SC Mobile App services will not be available. | From 11:00 PM on 18 Jul to 1:00 AM on 19 Jul 2026 |
| Account and Credit Card application | Account and Credit Card application option on the SC Mobile App will not be available. | From 10:00 PM on 18 Jul to 2:00 AM on 19 Jul 2026 |
| DEWA Utility Bill payment | DEWA utility bill payment on Online Banking and the SC Mobile App might be interrupted. | From 12:00 AM to 12:15 AM on 18 Jul 2026 |
To report a fraudulent transaction please call our Client Care Centre at 600 5222 88 or +971 600 5222 88 (if calling from overseas).
We apologise for any inconvenience caused and thank you for your patience and understanding.