Call us

For immediate assistance or to report a fraudulent transaction please call our Client Care Centre.
Personal Banking

600 5222 88 (24-hour)
+971 600 5222 88 (24-hour) if calling from overseas

Priority Banking

800 4949 (24-hour)
+971 4 403 9639 (24-hour) if calling from overseas

Commercial Banking or Corporate & Institutional Banking Customers

+971 4 509 6464
600 548 282 (local client service line)

Complaint & Feedback

We value our relationship with you and would love to hear about your experience with us. If we’ve disappointed you, we’re sorry and would like to have the opportunity to put things right.

You can leave your contact details in the form below and we will get in touch with you.

Get in touch

For account related matters, you may contact us via email through our Secured Mailbox Service using your Online Banking login details.

Chat with us

Video chat

Prefer face-to-face interaction? Start a video session with our consultants.

Audio chat

On the move? Use our voice chat service to talk to our consultants.

Text chat

Prefer to message? Use our live message service to chat with our consultants.

Online Banking

Our Online Banking offers you complete control over your accounts. We make Online Banking easy and give you more reasons to bank online with enhanced functionalities and simple navigation.

Login or Sign up for our Online Banking now.