Benefits

You can now receive an array of benefits while managing your accounts and credit cards through Mobile Banking anytime, anywhere. All you need to do is register for Mobile Banking.

Standard Chartered Mobile

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Standard Chartered Mobile Banking app is available in the App Store and Google Play

Touch Login is a fingerprint recognition feature available to access Standard Chartered’s Mobile Banking App without having to entering your User ID and password. Touch Login is available for iPhone or select Samsung devices (Android).

Yes. You need to register for this Touch Login service. If you don’t want to use this service, you can use the existing login by entering your User ID and password.

Step 1: Tap on the fingerprint icon in the mobile banking login screen.
Step 2: Activate touch login service by logging in with your online banking username and password.
Step 3: Set up complete! Log in now with a single touch.

Yes. You can immediately login using your fingerprint after successful registration

Yes. But on select Samsung devices only.

Yes. On select Apple Devices with ISO version 9.0 and above.

Yes. You can disable this service from the dropdown menu on the Standard Chartered Mobile Banking App. This menu is available before you login as well.

In such case, you can still download the application but Touch Login service will not be available and you can login by entering User ID & password.

If you click on the Touch Login icon, the application will prompt you to setup your fingerprint for that device.

Standard Chartered Mobile App will accept all fingerprints stored on the device. Any of these stored fingerprints can be used to register for the Standard Chartered Mobile App.

No, the Standard Chartered mobile banking app only accesses fingerprints from the device and does not store them in the app.

Your fingerprints data stored in your device is encrypted and will remain protected. The device doesn’t store any images of your fingerprints, it stores only a mathematical representation of your fingerprints which is impossible to replicate. As an additional security measure, in case your device is lost or stolen, we recommend that you contact the service provider to deactivate the SIM immediately and inform Standard Chartered immediately.

Standard Chartered Mobile App will automatically disable the Touch Login feature. The next time you attempt to login using the Touch Login feature, the application will prompt you to re-register your fingerprint(s).

Once another client logs in to Standard Chartered Mobile App on your device using their own User ID and password, the Standard Chartered Mobile App will automatically disable the Touch Login feature. The next time you attempt to login using the Touch Login feature, the application will prompt you to re-register your fingerprint(s).

You can register the Touch Login service on a maximum of 5 devices.

Specific IOS and Android smart phone devices with touch capabilities

  1. These terms and conditions (“Terms”) apply to and regulate your use of the Standard Chartered biometric login service provided by Standard Chartered Bank (Bahrain) Limited (“the Bank” or “we” or “Standard Chartered”). By undergoing the registration process to use the Standard Chartered biometric login service, or using the Standard Chartered biometric login service, you accept and agree to these Terms. If you do not accept these Terms, please stop accessing or using the Standard Chartered biometric login service.
  2. The Standard Chartered biometric login service is a service where you may use your fingerprint or face id registered on a permitted mobile device in lieu of your Standard Chartered online/mobile banking username and password as a security code to confirm your identity to access the Bank’s mobile banking services.
  3. The Standard Chartered biometric login service is provided as part of the Bank’s electronic banking services, and accordingly:
    1.  these Terms are in addition to and shall be read in conjunction with the Bank’s Customer Terms and any other documents forming part of our banking agreement (and any reference to the terms and conditions of the Customer Terms shall include reference to these Terms); the Customer Terms may be accessed at https://www.sc.com/bh/terms-conditions/;
    2.  The meaning of key words printed like this and other words used in our banking agreement is explained in our Customer Terms. Some additional key words which apply to the services referred to in these Terms are explained at the end of these Terms; and
    3. In the event of any conflict or inconsistency, these Terms shall prevail over the Customer Terms and to the extent of such conflict or inconsistency.
  4. You acknowledge and agree that in order to use the Standard Chartered biometric login service:
    1. You must be a valid user of our mobile banking services;
    2. You must install our mobile app using a permitted mobile device;
    3. You will need to activate the fingerprint or face id recognition function on your permitted mobile device and register at least one of your fingerprints or face id to control access to the permitted mobile device;
    4. You will be required to undergo a registration process using your Standard Chartered online/mobile banking username and password to choose to use the fingerprints or face id you store on your permitted mobile device for accessing our mobile banking services; upon the successful registration process, the fingerprints or face id stored on your permitted mobile device will be a security code;
    5. You must ensure that only your fingerprints or face id are stored on your permitted mobile device to access the device and you understand that upon the successful registration of your permitted mobile device, any fingerprint or face id that is stored on to your permitted mobile device can be used to access mobile banking including access to your accounts; and
    6. You should ensure the security of the security codes as well as the password or code that you can use to register your fingerprints or face id on the permitted mobile device.
  5. You may still choose to access the mobile app using your Standard Chartered online/mobile banking username and password.
  6. Each time the mobile app detects the use of a fingerprint or face id registered on a permitted mobile device on which you have registered for the Standard Chartered biometric login service to access our mobile banking services or authorise transactions, you are deemed to have accessed the mobile banking services and/or instructed us to perform such transactions as the case may be.
  7. You acknowledge that the authentication is performed by the mobile app by interfacing with the biometric authentication module on the permitted mobile device and that you agree to the authentication process.
  8. You can deactivate the Standard Chartered biometric login service at any time using the left navigation menu of the mobile app once you are signed in.
  9. If you inform us that the security of your fingerprints or face id or other security code has been compromised, we may require you to change the security code, re-register your fingerprints or face id or cease the use of the Standard Chartered biometric login service.
  10. You acknowledge and agree that, for the purposes of the Standard Chartered biometric login service, the mobile app will be accessing the fingerprint or face id registered in your permitted mobile device, and you hereby consent to the Bank accessing and using such information for the provision of the Standard Chartered biometric login service.
  11. You understand the need to protect your permitted mobile device and shall be responsible for all use of your permitted mobile device (whether authorised by you or otherwise) to access the Standard Chartered biometric login service.
  12. In addition to and without subtracting the disclaimers and exclusions of liability in the Customer Terms:
    1. You understand that the fingerprint or face id authentication module of the permitted mobile device is not provided by the Bank, and we make no representation or warranty as to the security of the fingerprint or face id authentication function of any permitted mobile device and whether it works in the way that the manufacturer of the device represents.
    2.  We do not represent or warrant that the Standard Chartered biometric login service will be accessible at all times, or function with any electronic equipment, software, infrastructure or other electronic banking services that we may offer from time to time.
    3. Unless a law prohibits us from excluding or limiting our liability, we are not liable for any loss you incur in connection with the use or attempted use of the Standard Chartered biometric login service, or your instructions, or any unauthorised transactions through or in connection with the Standard Chartered biometric login service.
    4.  You shall indemnify us from all loss and damage which we may incur in connection with any improper use of the Standard Chartered biometric login service.
  13. Meaning of words permitted mobile device means Apple iPhone 5s or higher / Samsung Galaxy S6 / Samsung Galaxy S6 Edge Plus / Samsung Galaxy Note 5 and such other electronic equipment that we may enable for use with the Standard Chartered biometric login service from time to time and includes the operating system or software that the device operates on. Please contact us for the current list of such electronic equipment.

Registration

Steps on how to register for Online Banking or SC Mobile app

Step 1: Visit Online Banking or SC Mobile app and click on “Login”.

Step 2: Click on “New to Online Banking” or “Register here” on either Online Banking or SC Mobile respectively.

Step 3: Register with either your:

  • Active SC Debit or Credit Card with PIN
  • Temporary ID and SMS PIN

Step 4: Verify your details and click ‘Next’.

Step 5: If you are registering using your Debit/Credit Card, enter the Electronic Transaction Authorization code (eTAC) sent to your registered mobile number.

Step 6: Create Login user ID and password.

Step 7: You are now registered for Online Banking.

*To bank with your mobile, simply visit the App or Play Store and search for “SC Mobile Bahrain”.

If you wish to do this now, click here. For more information, Please call our Phone Banking on +973 17531 532.

Disclaimer

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/bh and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/bh

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