Priority Services

Understanding and responding to your unique needs, at home and abroad.

As our Priority Banking customer, you deserve nothing but the best.

By placing an experienced team of managers and specialists at your service along with exclusive and differentiated banking channels, we are committed to delivering a premium level of service and attention to you wherever you are.

This is what you can expect from a total banking relationship:

  • Dedicated relationship team
  • “Ask once and it’s done” service
Ask Once and It’s Done Service

As our Priority Banking customer, we understand your need for a faster, simpler and differentiated banking experience. From the way you bank with us, to the way you reach us.

Here are some examples of how we serve you:

  • Your interactions with us are always facilitated through dedicated banking channels which provide you with the exclusivity that you deserve. These include Priority Banking Centres, special teller queues ,dedicated hotlines & special lounges / meeting rooms just for you.
  • Your transactions and new product applications ranging from deposits to credit card and property loans are both simplified and fast-tracked, freeing you up for the more important things in life.
  • Your specific requests will always be responded to promptly with answers and solutions from our empowered relationship teams at our branches and call centers.

We also understand that at times we may not get things right. But once you bring it to our attention, we will ensure that we will resolve it within the shortest possible time, keeping you fully informed in the process.
As a Priority Banking customer, all you need to do is ask us once and we will ensure that it gets done.*Terms and Conditions apply.

* Terms and conditions apply.

Dedicated Relationship Team

You will have a dedicated and skilled Relationship Manager to manage your interests and oversee your total banking relationship with the Bank.

Your Relationship Manager is supported by a qualified and experienced team of customer service managers / product specialists ranging from Insurance specialist / Mortgage Specialist / Treasury Specialist / Investment Specialist who can assist you on a wide range of financial needs such as investments, foreign exchange, insurance, mortgages and account services.

You can rest assured that you will always receive a high level of service, expertise and attention in your banking relationship with us.

Exclusive Banking Channels

In keeping with the service that you deserve, we offer you access to a full range of exclusive and differentiated banking channels which include:

  • Exclusive Priority Banking Centres with full banking service capabilities, including meeting rooms that provide discretion and confidentiality.
  • Priority Banking teller queues at most of our branches.
  • Priority Banking exclusive hotline number with access to an experienced phone banker. Call Toll free – 8000 1400, when overseas, call (+973) 17578299.
  • Meeting Rooms / Lounges in branches.
  • Internet and Mobile Banking Channels.

These simple yet effective time-saving measures help you complete your banking transactions faster and with the level of comfort that you are accustomed to.

International Banking Services

Seamless International Banking beyond Borders
Your Global connectivity is as important as your global access to funds. Whether you are travelling overseas, settling in new country or investing abroad, we are able to provide comprehensive solutions to meet your financial needs, onshore and offshore.

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