Report fraud

If you see any suspicious activity on your account, please tell our customer service team immediately.

Even if you’re unsure what’s happened, reporting it quickly increases your chance of recovery and can help prevent further losses.

Two ways to report fraud

1. Call the number on your bank card
   
   You can report suspected fraud by calling the number on the back of your debit or credit card, or on your bank statement
   

2. Contact your local office or branch

You can also tell us about suspected fraud by contacting your local Standard Chartered office or branch.

For corporate accounts

Contact Client Service or your relationship manager

If you are a corporate client, you can report suspected fraud by phone or email by finding the
Client Service contact details for your market.

If you have an existing relationship manager, you can also tell them about suspected fraud.

Suspicious messages and online security

Suspicious calls, texts, emails or social media messages

If you receive any suspicious communication or spot an account claiming to represent our Bank, report it to us at phishing@sc.com.

Please include any relevant information, attachments, screenshots, or links as these can help us with our investigation.

Security issues with Standard Chartered apps, online banking, or other digital services

For any concerns related to our online platforms, please contact security@sc.com.