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Straight2Bank
Help and customer support
Got a question? View our FAQs or get in touch with us by phone, email or social media
Australia
Corporate and Institutional Banking
Hours of Operation
Service support: Monday-Friday 9:00am to 6:00pm
(except for Saturday, Sunday & Bank holidays)
Channels-related support: Monday-Friday 9:00am to 9:00pm
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available Monday to Friday (except public holidays), 9:00am to 9:00pm (GMT+8) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot).
Service availability is limited to selected markets and client segments.
Bangladesh
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Sunday-Thursday 10:00am to 5:00pm
(except for Friday, Saturday & Bank holidays)
Business Banking
Call us
Hours of Operation
Sunday-Thursday 10:00am to 5:00pm
(except for Friday, Saturday & Bank holidays)
Flowbanker/SC Markets
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Brunei Darussalam
Corporate and Institutional Banking
Call us
Hours of Operation
Service support: Monday-Thursday 9:00am to 5:00pm; Friday 9:00am to 12:00pm and 2:00pm to 5:00pm
(except for Saturday, Sunday & Bank holidays)
Channels-related support: Monday-Friday 9:00am to 9:00pm
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available 24/7 (except for public holidays) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Business Banking
Call us
Hours of Operation
Monday-Thursday 9:00am to 5:00pm; Friday 9:00am to 12:00pm and 2:00pm to 5:00pm
(except for Saturday, Sunday & Bank holidays)
Chinese Mainland
Corporate, Commercial and Institutional Banking
Call us
800 999 0213 (within Chinese Mainland)
+86 755 2215 0988 (overseas / mobile phone)
Hours of Operation
Monday-Friday 9:00am to 6:00pm
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available Monday to Friday (except public holidays), 9:00am to 9:00pm (GMT+8) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
China
Business Banking
Call us
(86-755) 956083 (Overseas)
Hours of Operation
Monday-Friday 8:30am to 6:00pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
8009901027 (Dial Locally)
Market Post Trade
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Hours of Operation
Monday-Friday 8:45am to 5:45pm
(except for Saturday, Sunday & Bank holidays)
Hong Kong
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Monday-Friday 9:00am to 7:00pm
Saturday 9:00am to 2:00pm
(except for Sunday & Bank holidays)
Fax
For Channel and Technology: straight2bank.helpdesk@sc.com
For Cash enquiries: Straight2bank.hk@sc.com
Straight2Bank Livechat is available Monday to Friday (except public holidays), 9:00am to 7:00pm (GMT+8) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Business Banking
Call us
Hours of Operation
Monday-Friday 9:00am to 6:00pm
Saturday 9:00am to 1:00pm
(except for Sunday & Bank holidays)
Flowbanker/SC Markets
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Market Post Trade
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Hours of Operation
Monday-Friday 8:45am to 5:45pm
(except for Saturday, Sunday & Bank holidays)
India
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service support: Monday-Saturday 9:00am to 6:00pm
Channels-related support: Monday-Saturday 9:00am to 9:00pm
(except for 2nd and 4th Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available 24/7 for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Business Banking
Call us
Reliance – 180030001616
Hours of Operation
Monday-Saturday 9:00am to 6:00pm
(except for Sunday and Bank holidays) customercare.business@sc.com
Flowbanker/SC Markets
Call us
0008004420041(Dial Locally)
Market Post Trade
Call us
Hours of Operation
Monday-Friday 9:00am to 6:00pm
(except for Saturday, Sunday & Bank holidays)
Indonesia
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Monday-Friday 08:30am to 4:30pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
Market Post Trade
Call us
Hours of Operation
Monday-Friday 8:45am to 5:45pm
(except for Saturday, Sunday & Bank holidays)
Japan
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Monday-Friday 9:00am to 5:00pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
Market Post Trade
Call us
Hours of Operation
Monday-Friday 8:45am to 5:45pm
(except for Saturday, Sunday & Bank holidays)
Malaysia
Corporate, Commercial and Institutional Banking
Call us
1300 823 399 (local toll-free no.)
Hours of Operation
Service support: Monday-Thursday 8:45am to 5:45pm; Friday 8:45am to 4:45pm
(except for Saturday, Sunday & Bank holidays)
Channels-related support: Monday-Friday 8:45am to 9:00pm
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available 24/7 for channels and technical-related support for CIB clients. Livechat operating hours for SME clients is available Monday to Friday, 9:00am to 9:00pm (GMT+8). Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Business Banking
Call us
1300 888 111 (select option 3)
Hours of Operation
Monday-Friday 9:00am to 6:00pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
Market Post Trade
Call us
Hours of Operation
Monday-Friday 8:45am to 5:45pm
(except for Saturday, Sunday & Bank holidays)
Nepal
Corporate, Commercial and Institutional Banking
Call us
+977 1 5970560 (For S2B login & Cash queries)
+977 1 5970553 (For Trade queries)
Hours of Operation
Sunday-Friday 9:30am to 5:30pm
(except for Saturday & Bank holidays)
Business Banking Client Care Centre
Call us
Toll free number: 16600152222
Hours of Operation
Sunday-Friday 9:30am to 5:30pm
(except for Saturday & Bank holidays)
Flowbanker/SC Markets
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Philippines
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service support: Monday-Friday 9:00am to 5:00pm
(except for Saturday, Sunday & Bank holidays)
Channels-related support: Monday-Friday 9:00am to 9:00pm
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available 24/7 for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Flowbanker/SC Markets
Call us
Singapore
Corporate and Institutional Banking
Call us
Hours of Operation
Service support: Monday-Friday 9:00am to 6:00pm
(except for Saturday, Sunday & Bank holidays)
Channels-related support: Monday-Friday 9:00am to 9:00pm
(except for Saturday, Sunday & Bank holidays)
Fax
Straight2Bank Livechat is available 24/7 for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Commercial Banking
Call us
Hours of Operation
Monday-Friday 9:00am to 6:00pm
(except for Saturday, Sunday & Bank holidays)
Fax
Business Banking
Call us
1800 743 3000 (option 3)
Hours of Operation
Monday-Friday 9:00am to 6:00pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
Market Post Trade
Call us
Hours of Operation
Monday-Friday 8:45am to 5:45pm
(except for Saturday, Sunday & Bank holidays)
South Korea
Corporate, Commercial and Institutional Banking
Call us
+82 2 2146 7600 (Hub)
+82 2 2146 7602 (Main Branch)
+82 2 554 0868 (Trade Centre Branch)
+82 2 581 2906 (Yangjae-dong Branch)
+82 2 2146 7688 (Yeouido-jungbu Branch)
+82 51 819 4603 (Busan Branch) Monday-Friday 9:00am to 6:00pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
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Flowbanker/SC Markets
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Market Post Trade
Call us
Hours of Operation
Monday-Friday 8:45am to 5:45pm
(except for Saturday, Sunday & Bank holidays)
Sri Lanka
Corporate, Commercial and Institutional Banking
Call us
248 0048 (local toll-free no.)
Hours of Operation
Monday-Friday 8:30am to 5:30pm
(except for Saturday, Sunday & Bank holidays)
Business Banking
Call us
Hours of Operation
Monday-Friday 8:30am to 5:30pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
Taiwan
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Monday-Friday 9:00am to 6:00pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
Market Post Trade
Call us
Hours of Operation
Monday-Friday 8:45am to 5:45pm
(except for Saturday, Sunday & Bank holidays)
Thailand
Corporate, Commercial and Institutional Banking
Call us
+662-106-1553 (press 2 for English)
02-106-1553 (local Client Service hotline)
Hours of Operation
Monday-Friday 8:30am to 6:30pm
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available Monday to Friday (except public holidays), 9:00am to 9:00pm (GMT+7) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Flowbanker/SC Markets
Call us
Market Post Trade
Call us
Hours of Operation
Monday-Friday 8:45am to 5:45pm
(except for Saturday, Sunday & Bank holidays)
Vietnam
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Monday-Friday 8:30am to 5:30pm
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available 24/7 for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Business Banking
Call us
+84 (28) 7300 0707 (Ho Chi Minh Branch)
+84 (24) 7300 0300 (Hanoi Branch)
Hours of Operation
Monday-Friday 8:30am to 5:30pm
(except for Saturday, Sunday & Bank holidays)
Ho Chi Minh city: business.enquiry@sc.com
Ha Noi : Services.HN@sc.com
Flowbanker/SC Markets
Call us
Market Post Trade
Call us
Hours of Operation
Monday-Friday 8:45am to 5:45pm
(except for Saturday, Sunday & Bank holidays)
Botswana
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service Support: Monday-Friday 8:00 AM to 5:00 PM
Channels Related Support: Monday-Friday 8:00 AM to 5:00 PM (Calls), 8:00 AM to 8:00 PM (Emails)
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available Monday to Friday (except public holidays), 8:00am to 8:00pm (GMT+2) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Business Banking
Call us
Hours of Operation
Monday-Friday 8:00am to 5:00pm
(except for Saturday, Sunday & Bank holidays)
Service.BusinessBankingBW@sc.com
Flowbanker/SC Markets
Call us
Cameroon
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Monday-Friday 8:00am to 5:00pm
(except for Saturday, Sunday & Bank holidays)
Fax
Flowbanker/SC Markets
Call us
Côte d’Ivoire
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Monday-Friday 8:00am to 5:00pm
(except for Saturday, Sunday & Bank holidays)
Fax
Flowbanker/SC Markets
Call us
Ghana
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service Support: Monday-Friday 8:00 AM to 5:00 PM
Channels Related Support: Monday-Friday 8:00 AM to 5:00 PM (Calls), 8:00 AM to 8:00 PM (Emails)
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available Monday to Friday (except public holidays), 8:00am to 8:00pm (GMT+0) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Flowbanker/SC Markets
Call us
Hours of Operation
Corporate, Commercial and Institutional Banking
Call us
+254 703 09 3393 / 3394 / 3432
Hours of Operation
Service Support: Monday-Friday 8:15 AM to 5:00 PM
Channels Related Support: Monday-Friday 8:15 AM to 5:00 PM (Calls), 8:00 AM to 8:00 PM (Emails)
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available at all times from Monday to Sunday for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot).
This service is only available to selected markets and client segments.
Kenya
Corporate, Commercial and Institutional Banking
Call us
+254 703 09 3393 / 3394 / 3432
Hours of Operation
Service Support: Monday-Friday 8:15 AM to 5:00 PM
Channels Related Support: Monday-Friday 8:15 AM to 5:00 PM (Calls), 8:00 AM to 8:00 PM (Emails)
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available 24/7 for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Business Banking
Call us
Hours of Operation
Monday-Friday 8:30am to 5:00pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
Mauritius
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service Support: Monday-Friday 9:00 AM to 5:15 PM
Channels Related Support: Monday-Friday 9:00 AM to 5:15 PM (Calls), 9:00 AM to 9:00 PM (Emails)
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available Monday to Friday (except public holidays), 9:00am to 9:00pm (GMT+4) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Flowbanker/SC Markets
Call us
Nigeria
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service Support: Monday-Friday 8:00 AM to 5:00 PM
Channels Related Support: Monday-Friday 8:00 AM to 5:00 PM (Calls), 8:00 AM to 8:00 PM (Emails)
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available Monday to Friday (except public holidays), 8:00am to 8:00pm (GMT+1) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Business Banking
Call us
Hours of Operation
Monday-Friday 8:00am to 5:30pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
South Africa
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service Support: Monday-Friday 8:00 AM to 5:00 PM
Channels Related Support: Monday-Friday 8:00 AM to 5:00 PM (Calls), 8:00 AM to 8:00 PM (Emails)
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available Monday to Friday (except public holidays), 8:00am to 8:00pm (GMT+2) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Flowbanker/SC Markets
Call us
Tanzania
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Monday-Friday 8:15 am to 5:15pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
Financial markets
Call us
+255 768 986 614 Ext. 16/19/21
+255 784 109 614 Ext. 16/19/21
Customer Service Hotline
For Cash queries contact: +255 768 986 603/4/5 or +255 784 109 603/4/5
For Trade queries contact:
+255 768 986 607 + Ext 629
+255 784 109 607 + Ext 629
Customer Service Emails:
M: +255 768 986 614 Ext. 16/19/21
M: +255 784 109 614 Ext. 16/19/21
E: FMSalesTanzania@sc.com
Corporate S2B: Straight2bank.tz@sc.com
Corporate PSB: Premierservice.tz@sc.com
The Gambia
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Monday-Friday 8:00am to 4:00pm
(except for Saturday, Sunday & Bank holidays)
Fax
Flowbanker/SC Markets
Call us
Uganda
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service Support: Monday-Friday 8:30 AM to 5:00 PM
Channels Related Support: Monday-Friday 8:30 AM to 5:00 PM (Calls), 8:30 AM to 5:00 PM (Emails)
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available Monday to Friday (except public holidays), 8:00am to 8:00pm (GMT+3) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Business Banking
Call us
+256 712 760 286 (text msg accepted too)
+256 414 354 313 (desk phone)
Hours of Operation
Monday-Friday 8:30am to 5:30pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
Hours of Operation
Zambia
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service Support: Monday-Friday 8:00 AM to 5:00 PM
Channels Related Support: Monday-Friday 8:00 AM to 5:00 PM (Calls), 8:00 AM to 8:00 PM (Emails)
(except for Saturday, Sunday & Bank holidays)
Straight2Bank Livechat is available Monday to Friday (except public holidays), 8:00am to 8:00pm (GMT+2) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Flowbanker/SC Markets
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Bahrain
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service Support: Sunday-Thursday 8:00 AM to 5:00 PM
Channels Related Support: Sunday-Thursday 8:00 AM to 5:00 PM (Calls), 8:00 AM to 8:00 PM (Emails)
(except for Friday, Saturday & Bank holidays)
Straight2Bank Livechat is available 24/7 for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Business Banking
Call us
Hours of Operation
Sunday-Thursday 7:30am to 3:00pm
(except for Friday, Saturday & Bank holidays)
Flowbanker/SC Markets
Call us
Egypt
Corporate, Commercial and Institutional Banking
Call us
(02) 2120 0000 (Local Client Service Line)
+(202) 2120 0000 (International dialling)
Hours of Operation
Sunday-Thursday 8:30am to 3:00pm
(except for Friday, Saturday & Bank holidays)
Iraq
Corporate, Commercial and Institutional Banking
Call us
+964 750 559 9022 (Baghdad Branch)
+964 750 559 9033 (Baghdad Branch)
+964 750 559 9044 (Baghdad Branch)
+964 751 010 1771 (Erbil Branch)
+964 751 010 1772 (Erbil Branch)
+964 751 010 1773 (Erbil Branch)
+964 751 010 1774 (Erbil Branch)
Hours of Operation
Sunday-Thursday 8:00am to 4:00pm; (except for Friday, Saturday & Bank holidays)
Flowbanker/SC Markets
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Oman
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service Support: Sunday-Thursday 8:00 AM to 3:00 PM
Channels Related Support: Sunday-Thursday 8:00 AM to 3:00 PM (Calls), 8:00 AM to 8:00 PM (Emails)
(except for Friday, Saturday & Bank holidays)
Fax
Straight2Bank Livechat is available Sunday to Thursday (except public holidays), 8:00am to 8:00pm (GMT+4) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Flowbanker/SC Markets
Call us
Pakistan
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Monday-Thursday 9:00am to 5:00pm, Break 1:30pm to 2:00pm
Friday 9:00am to 5:00pm, Break 1:00pm to 2:30pm
(except for Saturday, Sunday & Bank holidays)
Flowbanker/SC Markets
Call us
Qatar
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Service Support: Sunday-Thursday 8:00 AM to 5:00 PM
Channels Related Support: Sunday-Thursday 8:00 AM to 8:00 PM (Calls & Emails)
(except for Friday, Saturday & Bank holidays)
Straight2Bank Livechat is available 24/7 for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Flowbanker/SC Markets
Call us
Saudi Arabia
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Sunday-Thursday 9:00am to 5:00pm
(except for Friday, Saturday & Bank holidays)
United Arab Emirates
Corporate, Commercial and Institutional Banking
Call us
600 548 282 (local client service line)
+971 4 5096464 (International dialing)
Hours of Operation
Service Support: Monday-Saturday 8:00 AM to 5:00 PM
Channels Related Support: Monday-Saturday 8:00 AM to 8:00 PM (Calls & Emails)
(except for Sunday & Bank holidays)
Fax
Straight2Bank Livechat is available 24/7 for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Flowbanker/SC Markets
Call us
16548913(Dial Locally)
Market Post Trade
Call us
Hours of Operation
Monday-Friday 8:00am to 5:00pm
(except for Saturday, Sunday & Bank holidays)
United Kingdom
Corporate, Commercial and Institutional Banking
Call us
Hours of Operation
Monday-Friday 9:00am to 5:00pm
(except for Saturday, Sunday & Bank holidays)
For Cash : Straight2bank.uk@sc.com
For Trade : tradeservices.uk@sc.com
Straight2Bank Livechat is available 24/7 for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Flowbanker/SC Markets
Call us
Market Post Trade
Call us
Hours of Operation
Monday-Friday 9:00am to 5:00pm
(except for Saturday, Sunday & Bank holidays)
Germany
Corporate, Commercial and Institutional Banking
Call us
For Cash : +44 20 7885 8700
For Trade : +49 69 7707 50280
Hours of Operation
Monday-Friday 9:00am to 5:00pm
(except for Saturday, Sunday & Bank holidays)
For Cash: Straight2bank.uk@sc.com
For Trade: tradeservices.de@sc.com
Flowbanker/SC Markets
Call us
Market Post Trade
Call us
Hours of Operation
Monday-Friday 9:00am to 5:00pm
(except for Saturday, Sunday & Bank holidays)
United States
Corporate, Commercial and Institutional Banking
Call us
+1 877 308 2182 (Toll Free)
Hours of Operation
Monday-Friday 8:30am to 6:00pm
(except for Saturday, Sunday & Bank holidays)
Fax
For Cash : Straight2bank.us@sc.com
For Trade : TradeServices.SCBNY@sc.com
Straight2Bank Livechat is available 24/7 for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). Service availability is limited to selected markets and client segments.
Flowbanker/SC Markets
Call us
Market Post Trade
Call us
Hours of Operation
Monday-Friday 8:30am to 6:00pm
(except for Saturday, Sunday & Bank holidays)