Standard Chartered wins 23 Global Finance consumer digital bank awards

Standard Chartered Bank dominated Global Finance Magazine’s 2015 Best Consumer Digital Bank Awards in Asia, Africa and the Middle East, winning 17 country awards and six regional awards.

Karen Fawcett, CEO of Retail Banking, Standard Chartered, said: “We are delighted that Global Finance has recognised our industry-leading digital banking capabilities. What is central to our efforts is creating convenience for our clients so that they have access to banking anytime, anywhere and using whatever channels they prefer.”

She added: “We have invested heavily in technology and have been infusing a strong digital service culture among our staff. By being digital by design, our digital processes are end-to-end, so that clients have access to the same, seamless experience and high quality of service, whether they engage with us through mobile, online, phone banking, at the branches, or ATMs.”

Standard Chartered was awarded Best Consumer Digital Bank awards in the following countries:

Regional awards – Africa & the Middle East

Best Web Site Design
Best Information Security Initiatives

Regional awards – Asia Pacific

Best Online Deposit, Credit and Investment Product Offerings
Best Bill Payment & Presentment
Best in Mobile Banking
Best Mobile Banking App

Global Finance selected winning banks based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.

Standard Chartered’s retail banking business serves the banking needs of over 9 million individual and business clients across more than 30 markets in Asia, Africa and the Middle East, through almost 1,200 branches and 5,000 ATMS, as well as digital channels.

For further information please contact:

Rachel Lin
Head of External Comms, Retail Clients & Products
Standard Chartered Bank
+65 6596 4330
rachel.lin@sc.com

Global Finance

Global Finance, founded in 1987, has a circulation of 50,050 and readers in 180 countries. Global Finance’s audience includes senior corporate and financial officers responsible for making investment and strategic decisions at multinational companies and financial institutions. Its website – GFmag.com – offers analysis and articles that are the heritage of 28 years of experience in international financial markets. Global Finance is headquartered in New York, with offices around the world. Global Financeregularly selects the top performers among banks and other providers of financial services. These awards have become a trusted standard of excellence for the global financial community.