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Help Centre – Deposits

Popular Enquiries

General Requirements & Documents

General Requirements

  • You have to be 18+ years old and a Hong Kong resident
  • You have to provide Passport or Document of Identity Proof when visit branch if you are not holding Hong Kong Permanent Identity Card
  • We are unable to open this account for US residents. For further clarification, please contact our Customer Service Hotline (852) 2886 8868 or visit any of our branches
  • You have to visit any branch nearby to complete the account opening process after submitting this application online
  • You have to read and agree to be bounded by all Terms and Conditions

Required documents

  • You need a valid adult Hong Kong Identity Card (HKID)

Forms and Documents

Deposits Forms and Documents
Account Opening Application [PDF]
Account Opening Form Supplement [PDF]
CRS Self Certification – Individual [PDF]
Customer Consent and Declaration Form – For FATCA Purpose [PDF]
Autopay Authorization [PDF]

Now you can setup Direct Debit Authorization online. Simply login to Standard Chartered Online Banking and click “Payments” -> “Direct Debit Authorization” to submit your requests.

Change of Contact Information Form for Individual Client (except Insurance and MPF Services) [PDF]
Now you can change your contact information, such as address, phone numbers and email address online. Simply login to Standard Chartered Online Banking and click “Update Client Information” -> “Update Profile” to submit your requests.
Personal Data (Privacy) Ordinance – Direct Marketing Opt-out / Opt-in Request Form [PDF]
Cross-Border Direct Debit Authorisation [PDF]
Direct Debit Authorisation Amendment / Cancellation [PDF]
Request Form for Report Mis-Transferred Transaction [PDF]

For Private Banking clients, please contact your private banker.

New Standing Instruction [PDF]

Now you can set up Standing Instruction online. Simply login to Standard Chartered Online Banking and click “Standing Instruction” to submit your requests.

Standing Instruction Amendment / Cancellation Form [pdf]

Now you can amend or cancel your Standing Instruction online. Simply login to Standard Chartered Online Banking and click “Standing Instruction” to submit your requests.

Individual Customer Authority and Indemnity [PDF]
Consolidated Statement Amendment / Deletion Form [PDF]
Remittance Application Form [PDF]

(Right click and save the form to your computer)

Click here for the Remittance Application Guide

Outward Remittance Cancellation / Amendment Request Form [PDF]

Please return the filled form to one of our branches.

HKD Cheque Book Request Form [PDF]

Now you can order HKD Cheque Book online or via SC Mobile. Simply login to Standard Chartered Online Banking and click “Help & Services” -> “Cheque Book Request” to submit your requests.

For SC Mobile, please click “Services” -> “Service Request” to submit your request after login.

You can also watch the “TeachMe” video for SC Mobile version.

Personal Renminbi Cheque Book Request Form [PDF]

Now you can order Renminbi Cheque Book online or via SC Mobile. Simply login to Standard Chartered Online Banking and click “Help & Services” -> “Cheque Book Request” to submit your requests.

For SC Mobile, please click “Services” -> “Service Request” to submit your request after login.

You can also watch the “TeachMe” video for SC Mobile version.

USD Cheque Book Request Form [PDF]

Now you can order USD Cheque Book online or via SC Mobile. Simply login to Standard Chartered Online Banking and click “Help & Services” -> “Cheque Book Request” to submit your requests.

For SC Mobile, please click “Services” -> “Service Request” to submit your request after login.

You can also watch the “TeachMe” video for SC Mobile version.

Tele-electronic Banking Services – Update Online Banking Daily Transfer Limits

Now you can update your Online Banking Daily Transfer Limits online. Simply login to Standard Chartered Online Banking and click “My Preferences” -> “Daily Limit Maintenance” or SC Mobile and click “Settings” -> “Daily Limit Maintenance”  to submit your requests. Please click here to learn more.

Tele-electronic Banking Services – Online Banking / Phone Banking – 3rd Party Accounts Registration [PDF]

Now you can add the Payee for Third Party Transfer online. Simply login to Standard Chartered Online Banking  and click “Transfers” -> “Third Party Transfers” to submit your requests.

For Phone Banking Third Party Payee, please print out and complete the application form, then drop in at any of our branches.

eStatement Service / Securities eDocuments Service Subscription / Maintenance
Now you can subscribe or update eStatement /Securities eDocuments Services online.
For eStatement, simply login to Standard Chartered Online Banking/SC mobile , click “eStatements” -> “Subscribe” to submit your requests. Please click here to learn more. For both-to-sign joint account holders, please login to Standard Chartered Online Banking/SC mobile to download the eStatement Service / Securities eDocuments Service Subscription / Maintenance form under “eStatements” > “Subscribe” , and submit the form to us via mail.For Securities eDocuments, simply login to Standard Chartered Online Banking and click “Securities Services” -> “Manage”->”Securities eDocuments” to submit your requests. Please click here to learn more.
Multi-Currency Mastercard Debit Card Maintenance Form

General Product Requirement FAQs

  • CURRENCY SAVINGS ACCOUNT CURRENT ACCOUNT*
    HKD HKD1,000
    RMB RMB1,000
    Japanese Yen JPY20,000 N/A
    Other Foreign Currencies 200 of that currency (e.g. USD200)

    *Foreign currency current account is only available in USD and Renminbi.

Time Deposits FAQs

  • Currency Minimum Deposit
    HKD HKD 10,000
    RMB CNY 10,000
    Foreign Currency(except Japanese Yen) 2,000 of that currency

    (e.g. USD 2,000; GBP 2,000)

    Japanese Yen JPY 200,000
  • There are 3 types of maturity instructions:

    1. Renew principal plus interest at prevailing rate for same term unless otherwise advised.
    2. Renew principal at prevailing rate for same term, credit interest to same currency account.
    3. Credit principal and interest to same currency account number

    For any other amendments or enquiries regarding your maturity instructions, please call our Customer Service Hotline at (852) 2886 8868 .